Specialist I, Insurance Receivable

Company Overview

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. 

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Job Description

The Physician Billing Insurance team is seeking an Insurance Receivable Specialist I to review, analyze, follow-up, and resolve insurance balances on assigned accounts including using insurance websites, phone calls, collection letters, referrals to the agency, and financial assistance programs, discussing with supervisor and manager, as needed.

                                                                                          This is a hybrid role.

You will:

• Review every Inpatient and Outpatient account on the receivable report and take appropriate action with insurance according to departmental procedures.
• Review insurance payments, enter any payment-related adjustments and transfer patient responsibility.
• Resolve outstanding debit and credit insurance balances by using various collection techniques with third-party carriers.
• Timely follow-up and resolution of all denials and documentation requests by an insurance carrier.
• Identify and follow up on payment delays or non-payment of claims.

You are:

• Possess excellent time management and organizational skills with attention to detail.
• Organized, and able to analyze and effectively resolve accounts within established timeframes.
• Ability to effectively handle difficult interactions.
• Flexible to work independently or in a collaborative environment.
• Possess knowledge of online platforms such as Teams, WebEx, Google and Zoom.

You need:

• 2-4 years of relevant work experience
• Previous collections experience in Healthcare- Physician Billing collections are a plus
• Excellent verbal and written communication skills.
• Systems knowledge of RMS/RAM/IDX/EMR (preferred)

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Closing

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.