Property Operations Manager

Job Title: Property Operations Manager (Engineering & Security Oversight)

Reports to: Director of Engineering & Security

Location:[Hotel/Resort/Restaurant
Employment Type: Full-Time

Job Summary:

We are seeking a highly organized and proactive Property Operations Manager to oversee all engineering, maintenance, and security operations for our property/facility. This role is critical in ensuring building systems function efficiently, security protocols are upheld, and the physical assets remain in top condition.

Key Responsibilities:

Engineering & Maintenance Operations:

• Lead and manage the engineering team responsible for HVAC, plumbing, electrical, and other building systems.
• Schedule and supervise preventive maintenance and repair work for all equipment and infrastructure.
• Ensure compliance with safety regulations, building codes, and energy efficiency standards.
• Oversee capital improvement projects and liaise with contractors and vendors.
• Monitor energy usage and implement sustainability initiatives where applicable.

Security Management:

• Manage on-site security personnel or third-party security services to ensure 24/7 property protection.
• Develop and enforce security protocols, emergency response plans, and access control systems.
• Conduct regular safety drills and security audits.
• Respond to security incidents and ensure timely documentation and resolution.

Vendor & Contractor Oversight:

• Select, negotiate, and manage service contracts (e.g., elevators, fire safety, landscaping).
• Ensure contractors meet quality, safety, and budget expectations.

Budget & Reporting:

• Prepare and manage the engineering and security budgets.
• Track maintenance costs and recommend cost-effective operational improvements.
• Report on operational performance, incidents, and key metrics to senior management or ownership.

Team Leadership:

• Recruit, train, and supervise engineering and security staff.
• Conduct regular team meetings, evaluations, and skills development sessions.
• Foster a culture of safety, efficiency, and accountability.

Qualifications:

• Bachelor’s degree in engineering, Facilities Management, or a related field (preferred).
• 5+ years of experience in property operations or facilities management, including engineering and security oversight.
• Strong knowledge of mechanical, electrical, and life-safety systems.
• Familiarity with OSHA, local building codes, and environmental regulations.
• Excellent leadership, organizational, and communication skills.
• Proficiency in property management and building automation systems (e.g., CMMS, BMS).

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members