Retail Sales Representative

Job Description

Take your career further with McLane!

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.

The Retail Sales Representative is responsible for growing sales in existing assigned accounts in a specified geographical area which are typically chain-associated franchisee accounts and divisional group customers that require periodic sales calls. The Merchandising RSR Specialist also responds to customer needs, builds strong customer relations and presents new McLane programs in a timely manner.

This is a territory-based role covering the Greater Missoula, MT area. Therefore, interested candidates should be within a 50-minute commute to Missoula, MT.

Benefits you can count on:

• Pay rate: $22.00 to $25.00 per hour.
• Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

• Achieve and/or exceed sales, APSW, and gross margin budget for assigned stores.
• Maintain positive relationships with McLane customers (store managers), Drivers, customer service, and peers within the RMS Department.
• Ensure, on a periodic basis, all McLane ordered merchandise is dusted, fronted, priced, stocked, and rotated for business.
• Perform schematic updates at the store level to ensure product is current and merchandise is updated.
• Complete weekly recaps on sales, miles used, credits written, issues at store level and issues internally that affect the customer.
• Perform store surveys related to space allocation, current product in the store and racks placement.
• Service each store a minimum of 1 visit per McLane period.
• Manage expenses and control service related costs.
• Evaluate customer sales, APSW, and gross margin to maximize budgeted goals through the following activities:
• Review weekly order frequency, order size and concentration of purchases.
• Review item selection versus industry/market/competition/season and make recommendations on item selection, plan-o-grams and promotional planning or distribution guidelines.
• Communicate on an agreed upon frequency with storeowners through phone calls and onsite meetings.
• Implement new business concepts (at the direction of the ASM/ISR) of McLane Company in assigned accounts that include: SMC-online, VTS, Consumer Value Products (CVP), McLane technology solutions, and all McLane sales initiatives.
• Participate in divisional projects to include seasonal load change communications and other projects necessary to enhance customer perception of McLane Company.
• Understand the information and reports available to assist in managing their assigned account.
• Comply effectively with company work and safety rules.
• Continually meet assigned production standards.
• Maintain a quality of work that limits mispicks, shorts and damages.
• Follow directions.
• Work independently and in a team environment.
• Maintain a flexible work schedule to meet the needs of McLane and specific customers; work schedules may include working early mornings and overnight shifts in order to meet customer demands.
• Stand, walk, bend, stoop, push, pull, grasp and reach above the head for extended periods of time.
• Other duties may be assigned.

• Have a High School Diploma or GED.
• Have 2 years sales and/or customer service experience.
• Internal candidates should have a minimum experience in McLane Company of not less than 2 years.
• Be well versed on all aspects of the industry.
• Be able to work with and communicate with many different reporting level groups, to include McLane customers (store managers), Drivers, customer service, and peers.
• Be able to define problems, collect data, establish facts and draw valid conclusions.
• Be able to travel as required.
• Be 18 years or older.
• Possess a valid driver's license and a good driving record.
• Be able to lift, carry, lower, totes up to 50 lbs.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

• The work conditions are primarily in a retail setting of a customer store, vehicle, or occasionally in an office environment.

• Teamwork oriented
• Organized
• Problem solver
• Detailed