Operations Manager

Job Description

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

The Operations Manager is responsible for planning, controlling, and directing all activities necessary for the efficient operation of all order selecting, shipping, receiving, along with the planning, directing, and coordination of customer delivery and backhaul activities. They must drive key performance indicators for cost savings and maintain efficient utilization of manpower through proper scheduling and training in order to provide the highest levels of customer service at the store level.

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

• Direct and motivate teammates.
• Coordinate the investigation of accidents, injuries, or unsafe conditions through the application of company safety standards.
• Ensure compliance with and knowledge of DOT, OSHA, EPA, FSMA regulations and other safety standards.
• Maintain distribution center equipment and transportation fleet in a safe manner in accordance with company and governmental standards. Comply effectively with company work and safety rules.
• Ensure that transportation procedures, including routing parameters, offer cost-effective solutions that will drive profitability.
• Prepare, manage, and benchmark distribution center and transportation elements of profit and loss statement.
• Oversee all department re-bids and re-routes.
• Maintain effective and timely scheduling of Transportation teammates and management staff.
• Facilitate communication within the management team and between the teammates and management.
• Conduct scheduled performance reviews for all management staff and submit recommendations for salary adjustments.
• Provide training as needed to maintain an efficient and knowledgeable work force.
• Enforce general company policies and issuance of coaching/disciplinary documentation to teammates.
• Assign accountability within staff to track and trend key performance indicators.
• Exhibit leadership and always maintain a high level of managerial professionalism.
• Plan, assign and direct work; address complaints and resolve problems.
• Work independently and in a team environment.
• Provide additional assistance with projects and other items to be assigned periodically.
• Perform other duties as assigned.

• 3+ Bachelor's degree in business or a related field.
• 5 or more years of experience in all facets managing the transportation and distribution center for a logistics organization.
• Skilled on Excel, Microsoft Word, and Access programs.
• 2 or more years experience in managing of large numbers of teammates with experience in hiring, training, motivating teammates, and resolving employee relations issues.
• Ability to write reports, business correspondence, procedure manuals, and inter-company memos/outside correspondence.
• Detailed understanding of financial statements and resulting cost implications. Possess ability to identify financial issues and provide cost effective solutions to such issues.
• Ability to effectively present information and respond to questions from groups of managers, customers, vendors, and teammates.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of instructions with several abstract and concrete variables.
• Strong analytical and communication skills with proven ability to work within the framework of the Team.
• Knowledge of distribution systems to include order routing, backhaul and transfer procedures.
• Ability to successfully pass an education/experience verification.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

• Teamwork oriented
• Organized
• Problem solver
• Detailed