Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Communications Lead

Chicago, IL

Job Description

Company Description

McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here!

Want more jobs like this?

Get Media, PR, and Communications jobs in Chicago, IL delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.

We are enjoying the flexibility of a hybrid work model, splitting our time between remote work and connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don't meet every single requirement!

Job Description

The HR Modernization Communications Lead is responsible for overseeing all program communications, ensuring that messaging is consistent and engaging. The Communication Lead is accountable for development of a comprehensive Communications strategy, establishment of a detailed enterprise communication plan, & toolkit and communications assets that can be used by markets.

Key Responsibilities:

  • Develop clear and concise documentation by leveraging industry standards and guidelines and McDonald's best practices and existing narratives
  • Collaborates with market change team members to ensure communications are consistently applied in the markets
  • Assesses communications activities and their effectiveness to find opportunities for enhancement
  • Analyze high priority and overall communication needs for stakeholders
  • Provide materials to keep partners regularly informed about communication plans and activities
  • Lead and complete projects/initiative tasks within the business area
  • Regularly solicit input from key Market and Functional personas to ensure communications are resonating with key audiences
  • Partner with GPLT and other executives to tailor messaging to key teams and audiences
  • Provide regular reporting on the status of various communications activities.
  • Act as primary editor for all GP Modernization communications
  • Ensures alignment of HR communication strategies and plans with Corporate Communications strategies, initiatives, and standards


  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
  • Extensive Communications experience
  • Solid knowledge of communication practices and techniques
  • Executive presentation skills, able to communicate complex ideas clearly and concisely
  • Strong communication skills, both written and verbal
  • Ability to storyboard and express ideas clearly and concisely using a mix of data and qualitative insights. Exceptional PowerPoint skills
  • Ability to clearly articulate messages to a variety of audience
  • Exposure to cross functional programs and ability to work successfully in a matrixed environment
  • Ability to develop / maintain strong business relationships
  • Ability to multitask and work well under pressure
  • Attention on details and clear, concise communications
  • Proven ability to think strategically and to translate strategic directives into communications

Additional Information

McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Client-provided location(s): Chicago, IL, USA
Job ID: McDonalds-406000122461590
Employment Type: Other