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Cloud Engineer II

Chicago, IL

Job Description

Company Description

McDonald's new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

Leading this revolution is McDonald's Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It's bonus points when you get to see your family and friends use the tech you build at their favorite McDonald's restaurant.

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As we have matured as an engineering organization and seen the demands for technology grow exponentially, we're gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. We'll have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale.

Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.

Job Description

This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers.

The Cloud Platform Engineer II role is part of the Cloud Ecosystem team in Global Technology Infrastructure & Operations. The role reports to the Cloud Platform Senior Manager and is responsible for supporting and maturing a Enterprise DevOps pipeline in Cloud. As a Cloud Platform Engineer, you will play a pivotal role in crafting the definition, vision, design, road map and development of product features from beginning to end. You will support the Digital, Data, Engineering, and Restaurant development teams by delivering a scalable, resilient, and secure Cloud DevOps Pipeline and supporting tooling.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of infrastructure and operations products and services to the entire McDonalds environment.

Responsibilities & Accountabilities:

  • Automate the provisioning of cloud environments through the concept of pipeline engineering using Terraform, Chef, Puppet and other tools.
  • Research, analyze, design, develop and support high-quality automation workflows in the cloud platform that are appropriate for business and technology strategies.
  • While embedding with teams, strategize, consult, and prototype alongside other engineers to implement best practices and solutions for applications utilizing CI/CD and the cloud.
  • Drive proof of concepts and conduct technical feasibility studies for business requirements.
  • Remain up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects.
  • Lead and facilitate the creation of compliance automation and policy-as-code to streamline cloud governance.
  • Strive to provide internal and external customers with excellent customer service and world-class service.
  • Effectively communicate project health, risks and issues to the program stakeholders, sponsors and management teams.
  • Resolve most conflicts between timeline, budget, and scope independently but intuitively escalate complex or consequential issues to senior management.
  • Identify and direct changes through appropriate review and approval mechanisms.
  • Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.
  • Work well in an agile environment
  • Build, implement, and support tools that improve customer experience


  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.
  • Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.
  • Intermediate Azure certifications (e.g. AZ-100, AZ-104, AZ-500, etc.)
  • Associate AWS certifications (e.g. Developer, Solution Architect, or SysOps Administrator Associate).
  • Good knowledge of IaaS and PaaS offerings in AWS and Azure
  • Good knowledge of Infrastructure-as-Code and associated technologies (e.g. repos, pipelines, Terraform, etc.).
  • Strong desire to automate everything you touch.
  • Self-starter, able to come up with solutions to problems and execute on those solutions while coordinating with other teams.

Preferred Qualifications

  • Knowledge of AWS and Azure and a willingness to upskill as the company's adoption grows.
  • Experience with Software Development Life Cycle (SDLC).
  • Professional level certification (AWS DevOps Professional) or similar


  • 2+ years of Cloud experience in operational and strategic roles and a Bachelor's degree.
  • Experience in software development (e.g. C#, .Net, .Net core) or scripting (e.g. Python, Powershell, etc.).

Additional Information

McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Client-provided location(s): Chicago, IL, USA
Job ID: McDonalds-406000125144000
Employment Type: Other