Senior Manager, Direct to Consumer Supply Chain

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

We are seeking a dynamic and experienced Senior Manager of Direct to Consumer Supply Chain to join our team in El Segundo, CA.  The ideal candidate will bring at least 5 years of experience in Supply Chain management, specifically within direct-to-consumer channels, and will have a proven track record of managing fast-paced, high-impact projects.  You should be highly analytical, with the ability to derive complex scenarios, pricing models, and service strategies, while delivering actionable insights through compelling presentations to various stakeholders, including executive leadership.  Continuous interaction and joint work to align and improve DTC business process within Supply Chain and with other business functions including Commercial, Finance, IT among others, is a core part of the scope of this position.

This is an exciting opportunity for an individual with a consulting background or experience working in fast-paced environments, with deep knowledge of supply chains, process improvements, and distribution center operations. You will play a critical role in optimizing our supply chain operations to drive business performance and customer satisfaction.

What Your Impact Will Be: 

• Supply Chain Strategy: Lead the development and execution of direct-to-consumer supply chain strategies that align with company goals, ensuring scalability and efficiency.
• Project Management: Manage and deliver multiple projects simultaneously, meeting deadlines and achieving results within budget while managing resources and stakeholders effectively.
• Data Analysis: Utilize advanced Excel skills to develop and analyze scenario, pricing, and service models. Derive insights from data to improve operational efficiency and cost-effectiveness.
• Business Process Mapping and Improvement: Identify opportunities for process optimization across the supply chain, from inventory management to last-mile delivery. Work closely with other areas within the Supply Chain (Logistics, Planning, Procurement, Compliance) and with other areas in the business process such as Commercial, Finance, IT, Legal and also with external vendors to implement improvements.
• Presentation and Reporting: Create compelling presentations that clearly communicate complex data and strategies to various audiences, including senior executives and key stakeholders.
• Consulting Expertise: Leverage experience from prior consulting work to analyze supply chain challenges, identify solutions, and implement best practices across the organization.
• Cross-Functional Collaboration: Work closely with departments such as Operations, Marketing, Sales, and IT to develop improvements and reach alignment on goals, manage expectations, and drive improvements that impact the customer experience.
• Vendor & Distribution Center Management: Manage relationships with internal and third-party vendors and oversee operations of distribution centers, ensuring timely deliveries, operational efficiency and maintaining high service levels.

Qualifications

What We’re Looking For:

• Minimum of 5 years of experience in supply chain management, with direct experience in direct-to-consumer models.
• Strong background in project management, with the ability to juggle multiple initiatives and deadlines.
• Exceptional analytical skills, with proficiency in Excel for building and analyzing pricing models, scenario simulations, and service optimization.
• Proven ability to create impactful presentations for diverse audiences, including executives and cross-functional teams.
• Experience with process improvement and distribution center management, ideally with prior experience in a consulting role.
• Strong communication and interpersonal skills to effectively work with cross-functional teams and external partners.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.
• Familiarity with supply chain software and tools; advanced knowledge of ERP systems is a plus.
• Bachelor’s degree in Supply Chain Management, Business, or related field. An MBA is a plus

Preferred Skills:

• Prior consulting experience in supply chain management or process improvement.
• Familiarity with eCommerce platforms and direct-to-consumer logistics operations.
• Knowledge of the latest trends in supply chain technologies and innovations.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work with a talented and driven team in a fast-paced, evolving environment.
• Career growth potential within a global company.
• A collaborative and supportive work culture.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

The annual base salary range for this position is between $134,400 and $168,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights