Security Shift Supervisor

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The Global Security Team is responsible for the protection of people, assets, and reputation of Mattel. We accomplish this by hiring, training, & developing top security and investigation professionals, implementing effective policies, collaborating with others, and by leveraging existing and emerging technologies.

Job Description

The Opportunity: 

As a Security Shift Supervisor you will support the campus and global operations for all incidents that impact Mattel operations, people, physical security, access control and investigations.

You play an important role in protecting Mattel’s employees, guest (s), product(s) and brands. The ideal candidate has proven leadership abilities, is flexible, collaborative, detail oriented, has excellent communication skills, and prioritization skills. This position is located at Mattel’s global headquarters in El Segundo Ca.   This is an on-site position and includes weekend and holiday work. Schedules may vary based on business needs.

What Your Impact Will Be: 

• Support Mattel’s GlobalSecurity Strategy to protect people, assets, and Mattel’s reputation by providing exceptional customer service and consistently applying policies and practices.
• Continually review and update process and procedures to maintain an effective physical security position on campus.
• Support on and off-site events that Mattel sponsors or participates in.
• Lead site and global security initiatives that that support the Mattel Global Security Strategy.
• Responsible for ensuring incident management processes are adhered to; as well as implementing mitigating controls post incident.
• Drive initiatives that enhance the physical security on campus through implementation of new technology and or the update of current programs. 
• Drive employee engagement initiatives that empower a culture of growth, optimism and wellbeing.
• Responsible for managing officers and senior officers on assigned shifts through the employee life cycle. This includes but is not limited to providing day to day operational direction, delegation of work, recruiting, scheduling, training and development, coaching, and performance management.
• Manage the Global Security Operations Center (GSOC) or Security Operations Center (SOC) with a high level of communication, attention to detail, and timely. 
• Enforce Mattel Global Security policies and practices to create a safe and secure environment for all employees and visitors. 
• Completes security duties and related tasks as defined in the Contingency Operations and SOP manuals under the direction of the Security Leader/Shift Supervisor and Security Manager.
• Completes security patrols on foot patrols, in a vehicle and digitally to monitor the Mattel campuses for physical security, safety and facilities-related concerns. Effectively monitors the access control system, CCTV system, and the “guard tour” management system.
• Monitors the fire control panel for alarms and any problems with equipment. Reports any service/maintenance issues to Facilities personnel.
  • Perform administrative data entry duties as assigned by the Shift Supervisors, for incident documentation and communications via the Microsoft suite. 
  • Ensure adherence to access control standards including the employee badge policy, visitor registration, temporary or contract worker check ins and intern badging along with other visitor types.
  • Ensures parking lot safety by conducting traffic control, enforcing parking rules, accident investigations and response to emergency call box activations.
• Support IP (Intellectual Property) process surrounding confidentiality and controlled destruction of IP per Mattel standards.
• Additional responsibilities as assigned by supervisor or manager.
• Flexibility to work on multiple shifts and or shift times to support business needs.
• This is an onsite position and does not allow for remote work  

Qualifications

What We’re Looking For:

• 2 or more years of Security, Asset Protection, Loss Prevention, Law Enforcement, or military background preferred.
• 1 or more years leading a team of security officers 
  • Strong working knowledge of Mattel’s Security operating procedures, processes, and systems. High school diploma or GED, required.
  • Must have a valid state driver’s license and meets the requirement of Mattel’s Authorized Driver program.
  • Must have a valid BSIS guard card or be willing to obtain certification.
  • Must be certified in First Aid, CPR, and Blood-borne Pathogens, or be willing to obtain certification through training provided by Mattel (annual training provided).
  • Must be able to work varying shifts including nights, holidays, weekends and overtime on any shift.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.
• A proven leader that will be able to understand and utilize the company culture to strengthen the team.
• A trainer that develops talent and skills within the team to maximize effectiveness and consistency.
• Must be able to communicate effectively with the public and with all levels of the organization in the performance of daily duties.  Must be able to coach the team as a pathway to promotion.
• Analytical abilities to think critically making clear, well-reasoned rational decisions.
• Ability to effectively respond to all types of situations in a confidential manner. Possess the ability to remain calm during an emergency or stressful situation.
• Working knowledge of PCs and software including MS Windows, Microsoft Office, CCTV and access control is a plus.

The base hourly rate for this position is between $27.90 and $34.88.
**This range is indicative of projected hiring range, however base hourly rate will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights