Manager IT - Global Supply Chain

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

Mattel is currently seeking a Manager of Technology - Global Supply Chain. This position will be responsible for a portfolio of applications and projects, and will drive the digital transformation of the Mattel Global Supply Chain (GSC) in collaboration with business stakeholders. This role will be focused in cross-functional supply chain domains such as quality, safety, regulatory and compliance, and sustainability to help ensure that Mattel meets all requirements to sell our products in global markets.

This role will manage project managers, business analysts, and technical resources within Mattel, our service providers, and our software providers. The Manager will need to partner with the business on process harmonization and requirements, with the architects on solution alignment and with our developers to deliver capabilities that are aligned with our business strategy and goals.

This position will report direct to Mattel’s Key Senior Manager IT in the Global Technology Organization (GTO) Global Supply Chain team. This role is expected to work independently to manage the assigned portfolio with required guidance and support. The role is expected to grow in portfolio oversight, starting with projects and applications in the Sustainability domain and building in responsibilities. 

What Your Impact Will Be: 

Business Continuity

Ensure continuity of technology within the portfolio

• Ensure proper maintenance and upkeep of systems and system integrations across a combination of legacy systems and modern SaaS applications, and Google Cloud Platform/Google Big Query data lake and reporting tools.
• Guide the intake, prioritization, and deployment of required enhancements.
• Engage in rigorous root cause analysis, problem solving, and mitigation of people, process, and technology issues.

Drive system & process alignment and transformation within the portfolio

• Identify, vet, review with leadership, and implement process and technology improvements.
• Ensure system processes work in a manner that adheres to customer requirements.
• Ensure proper process and documentation requirements are being followed.
• Shepherd business-managed IT systems and processes into management by GTO

Support global teams as primary point of contact

• Identify and address all IT issues as primary point of contact
• Optimize infrastructure, hardware, software and processes, in close partnership with the GSC business teams and global IT teams.

New Capability Deployment

• Primary conduit between business leadership and personnel in technology modernization initiatives across all phases of the project lifecycle (analysis, design, build, test, deploy)
• Responsible for working with the business team to gather detailed requirements and processes.
• Apply leading practices to requirements and processes and facilitating the development of to-be processes to be deployed on the modernized SaaS or similar platforms which effectively support Mattel’s operations.
• Management of vendor and consultant teams to maximize effectiveness in delivery of new technology projects

Qualifications

What We’re Looking For:

• Bachelor’s Degree in computer science, information systems or a related field.
• 5+ years related experience in Technology/Operations serving end customers.
• Training or equivalent combination of education and experience.
• Strong analytical and critical thinking mindset.
• Expert leadership skills; prior management experience in fast paced technology implementations
• Able to manage a team of employees, contractors, and consultants to drive outcomes.
• Comfortable working in a matrixed organization to drive outcomes.
• Expert program management skills including the ability to effectively integrate and manage competing resources
• Comfortable presenting to business stakeholders on a regular basis.
• Expert relationship management/networking skills.
• Expert verbal and written communication skills.
• Demonstrated expertise with negotiating conflicts, contracts.
• Must have significant working knowledge in the global supply chain, with a preference for quality management or sustainability reporting experience.
• Expert understanding of various modern technology platforms that support the global supply chain
• Experience with legacy as well as modern systems
• Analytical and reporting skills such as creating dashboards and establishing KPIs. Experience with PowerBI, Cognos, Tableau, and Google Data Lake/AWS is preferred.
• Knowledge and experience with deploying operating systems, applications, patch management and desired configurations
• Implementation experience in the following will be advantageous: Veeva QualityOne or RegulatoryOne, Oracle ERP, legacy systems, application rationalization/modernization

The annual base salary range for this position is between $145,000 and $178,000.
**This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Videos to watch:
The Culture at Mattel
Mattel Investor Highlights