Vice President, Value Management Office - Agile Program Management Office

This is a senior leadership role, accountable for guiding Vocalink Limited through the evolving landscape of Lean Portfolio Management (LPM) and driving the enterprise-wide adoption of Lean-Agile practices, in alignment with the Scaled Agile Framework for Enterprises (SAFe).

This senior role owns the strategy execution and governance of the Value Management Office and Agile Program Management Office and is accountable for ensuring that enterprise work is aligned to strategic priorities, optimised for flow, and governed with transparency and accountability.

This leader will act as a central catalyst for cultural and operational transformation, helping the organisation shift from traditional project-based delivery to a modern, product-centric, value-driven model. The VP, VMO-APMO will help institutionalise best practices, promote standardisation where valuable by championing Lean-Agile principles, operational excellence, and measurable business outcomes through collaboration across portfolio stakeholders, Agile Release Trains (ARTs), business units, and corporate governance functions.

Key Responsibilities:
Strategic Alignment & Portfolio Management
oDrive alignment between enterprise strategy and the portfolio of investments.
oLead enterprise-level portfolio planning, prioritisation, and funding decisions.
oEnsure visibility and traceability of value streams and epics to strategic goals.
oAct as executive sponsor and champion for Lean Portfolio Management practices.
Leadership & Transformation
oBuild and lead a high-performing Value Management Office (VMO) with a strong focus on coaching, governance, and coordination.
oGuide the cultural transition from project-based to product-based value delivery.
oServe as a trusted partner to senior leaders, fostering buy-in and alignment through gravitas, influence, and collaborative leadership.
Operational Excellence & Flow Enablement
oSupport and coordinate Agile Release Trains (ARTs) to ensure smooth value delivery across the enterprise.
oEstablish and maintain robust metrics and reporting frameworks to communicate agile delivery competency to executive leadership and stakeholders.
oPromote flow-based delivery models and continuous improvement practices.
oIntroduce and mature best practices and continual improvement across all VMO processes that can be measured and tracked to demonstrate the value proposition.
oLead cross-functional collaboration across business, technology, finance, and compliance teams to remove impediments and optimise performance.
oOwn and administer configuration and best practice adoption of delivery tools, SAFe certified training, playbooks, templated artefacts and standards to ensure consistent configuration, reporting and data quality.
Governance & Financial Oversight
oOversee portfolio-level governance, including budget management, compliance, audit readiness, risk management, and performance measurement.
oEstablish and maintain robust metrics and reporting frameworks to communicate portfolio value, progress, and outcomes to executive leadership and stakeholders.
Stakeholder Engagement
oInfluence senior executives, stakeholders and delivery teams to adopt and internalise Lean-Agile behaviours.
oProactively manage conflicts, misalignments, and change resistance through transparent dialogue and solution-focused facilitation.
oServe as a key voice in enterprise transformation programs and strategy execution forums.
Coaching & Capability Building
oBuild an ongoing coaching and support function for Agile roles (RTEs, Scrum Masters, Product Managers, etc.) even post-transformation to embed continuous improvement.
oDrive the adoption and evolution of Communities of Practice (CoPs) across the Value Lifecycle Layer.

Experiences
oExperience in portfolio management, program delivery, or enterprise transformation in large, complex organisations.
oSenior leadership experience with executive-level stakeholder interaction.
oProven experience leading Value Management Offices, APMOs, or Lean-Agile transformations.
oDeep understanding of Scaled Agile for Enterprises and Lean Portfolio Management practices.
oStrong financial acumen and governance expertise.
oExceptional leadership, communication, and interpersonal skills, with the ability to influence at all levels.
oDemonstrated ability to manage organisational change and drive cultural transformation.
oExperience working in complex, regulated, or hybrid organisations.

Preferred:
oSAFe certifications (e.g., SAFe® RTE, SAFe® SPC, LPM).
oExperience in product-centric operating models or digital transformations.
oBackground in enterprise architecture, business strategy, or technology innovation.
oBachelors or Masters Degree in Business, Technology, or related field.
oMBA or equivalent advanced degree.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.