Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
Vice President, Sales - Retail
Be part of a team that brings the best of Mastercard to our customers.
The Data & Services (D&S) team and solutions fuel growth for Retail and Commerce partners globally by providing cutting edge services in the areas of Loyalty, Personalisation and Business Experimentation. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, restaurants, consumer goods and telecom companies.
As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting client relationships.
The Role
As VP, you will be instrumental in driving the growth of our Retail & Commerce customer segment (e.g. retailers, airlines, hotels, consumer & packaged goods companies) with a focus on Retail (Apparel / Department Store).
You will lead a high performing sales team and will collectively be responsible for initiating contact with potential new customers in key markets to generate and qualify leads, promote D&S products and services and drive sales. Upon closure, you and your team will manage portfolios of customers - growing the relationship with Mastercard's products and services and extending our revenue relationship overtime.
To be successful, the ideal candidate will:
• Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
• Drive a spirit of collaboration to build and lead a successful team of cross-product sales specialists focused on addressing the needs of key sub-segments
• Be detail oriented, forming a deep understanding of the client's strategies, objectives, operations, leaders, etc.
• Have a customer first attitude, capable of uncovering customer needs and crafting innovative global customer strategies.
• Exhibit strong relationship management skills to drive revenue growth and expand buying centres, fostering lasting partnerships with the client.
• Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles.
• Be accountable for both personal and team sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
• Collaborate closely with other team members to move sales processes into signed deals.
• Foster a team-orientated environment within the sales group and collaborate effectively with other colleagues across Mastercard to drive collective success.
All About You
• Demonstrated excellence and career development in a B2B sales role.
• Experienced people leader with a proven track record of building high-performing teams
• Successful influencer in matrixed and distributed (global/regional/market) organizations
• Expertise in selling to at least one of the following industries: retail, travel, hospitality, telco, restaurants, consumer goods companies. Deep expertise in Retail preferred.
• B2B Sales experience preferably in data/analytics/insights, loyalty or professional services.
• Demonstrated experience in selling solutions to c-level clients.
• Strong communication and persuasion skills, both written and oral.
• Ability to influence internal and external stakeholders across markets and divisions.
• A proven attitude for learning technical terms and developing an understanding of complex technical products.
• High level of energy, drive, enthusiasm, initiative, and commitment.
• Bachelor's degree minimum.
• Fluency in English and Spanish.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.