Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Technical Program Manager
Job Overview:
Primary responsibilities include ensuring the successful and timely implementation of market Technology Regulatory initiatives for the Americas. This involves managing relationships with the project sponsor, senior management, and various contributors. Key duties include identifying potential obstacles and actively managing mitigation efforts.
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Major Accountabilities:
Oversee large-scale projects, manage deliveries, track KPIs, and provide regular reports.
• Plan, develop, and execute schedules to ensure the timely completion of project deadlines and milestones.
• Ensure compliance with methodology and manage resolutions, reporting to management as necessary.
• Maintain timely and accurate communication with project staff throughout the project's life cycle. Understand the system's scope, project objectives, and each team member's role to effectively coordinate team activities. Identify and monitor project risks.
• Regularly update senior management on the status of specific project deliverables.
• Contribute measurable input into new products, processes, standards, or plans that support the business.
• Lead the delivery team effectively to align with business objectives, project schedules, and risks.
Education:
• Bachelor's degree or equivalent combination of training and experience.
• Knowledge of Agile framework
• Fluent in English and Spanish
Knowledge / Experience:
Advanced expertise in planning and project management processes.
• Desirable experience in Infrastructure Project Management with a database background.
• Familiarity with structured project management methodology and Program Management.
• Preferred knowledge of MasterCard and Infrastructure.
Skills/ Abilities:
• Effective listening, oral, written, presentation, and interpersonal skills.
• Listening, oral, written and presentation skills and effective interpersonal skills.
• Organizational and planning and multi-tasking skills.
• Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationships.
• Demonstrate ethics and values to generate high team trust.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.