Senior Specialist, Product Operations

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Operations

Senior Specialist, Product Operations - Level 7

Overview:

The Card Fulfilment team operates within the Product Operations function of Mastercard Prepaid Management Services for the global production and distribution of Prepaid Cards.

The successful candidate will be responsible for delivering scalable operating models for new and existing products by measuring operational performance through data analysis, along with interaction with internal and external stakeholders to provide data insights for the purposes of stock management.

Job Description Summary:

Responsibilities
• Build effective relationships with external and internal stakeholders for the purposes of delivering of business objectives.
• Identify opportunities to streamline and automate to improve efficiencies.
• Drive stock efficiencies through sales data analysis
• Mentor and guide team members in efficient stock management and best practice
• Ability to collate and present sales data to internal and external stakeholders.
• Take initiative and actively seek and participate in activities which will stretch your skill set.
• Support and lead associated tasks for new product launches to ensure project plan dates are achieved.
• Reporting analysis for accuracy and identify trends which have the potential to add risk to continuity of supply.

Skills Required:
• Experience in Supply Chain function preferred and/or global stock management.
• Create and delivery of presentations to internal and external stakeholders.
• Demonstrate excellent communication skills.
• Participate in cross-functional interactive meetings for product development.
• Excel and analytical skills for influencing and decision-making.
• Experience in scheduling and planning.
• Vendor relationship management for daily operations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.