Senior Research Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Research Analyst

Overview
The Advisors Research Center (ARC) is a new and rapidly growing capability designed to meet the evolving needs of clients for high-quality research support. Its core mission is to deliver value through the development of insights and actionable recommendations.
We are currently seeking a talented and experienced Market Researcher to join our European team, based in Lisbon.

Role Responsibilities
3-5 years of hands-on experience in primary research, including:
Quantitative techniques: survey design, data collection, and analysis
Qualitative techniques: designing and conducting in-depth interviews, focus groups, online forums, etc.
Experience gained in a research agency or consulting environment
Ideally, experience conducting research in banking, payments, financial services, digital technology, or related industries
Ability to synthesize and analyze information from multiple sources to create insightful presentations
Familiarity with qualitative/quantitative research tools for operations and analysis is a plus
Strong business writing skills and ability to create client-ready materials
Excellent communication skills

All About You
Minimum of a Bachelor's degree; a relevant Master's degree is desirable
Proven experience across a range of research projects
Languages: English required; Portuguese and Spanish are a plus
Proficiency in PowerPoint, Excel, and Word

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.