Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
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Title and Summary
Senior Reliability Engineer
Overview
The Enterprise Monitoring team is looking for a Senior Site Reliability Engineer to drive our Application Performance Monitoring and Digital Experience Monitoring strategy forward, by consistently innovating and problem-solving. The ideal candidate is passionate about Site Reliability Engineering, highly motivated, intellectually curious, analytical, and able to maintain a dual focus on strategic projects and real-time operational needs.
Role
In this position, you will:
• Evaluate new product capabilities, create detailed implementation plans, and perform deployments
• Create detailed technical documentation and provide day-to-day usage and configuration support for internal customers
• Partner closely with technical leads to provide training to other engineers as needed
• Discuss overall strategy and specific needs with internal customers and management
All About You
The ideal candidate for this position will have:
• Advanced expertise in Application Performance Monitoring using Dynatrace, AppDynamics, New Relic, and/or comparable platforms
• Expertise in User Experience Monitoring via synthetic tests and/or real user session instrumentation
• Experience integrating APM and UEM tools with a deployment pipeline (for agent deployments and/or monitoring configuration deployments)
• Familiarity with application deployment and monitoring on Kubernetes, Docker and/or PCF
• Familiarity with foundational web concepts such as HTML, JS, CSS, and DOM objects
• Strong communication skills to explain technical concepts clearly and succinctly
• Software development experience with Java, Python, Chef cookbooks (Ruby) and/or Go preferred
• Familiarity with IBM MQ, Oracle, MongoDB, Chef and/or Redis a plus
• Specific familiarity with Dynatrace a plus
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges
O'Fallon, Missouri: $94,000 - $157,000 USD