Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Business Assistant
Overview:
Performs general administrative duties towards supporting day-to-day departmental operations for the UK&I Group Head and related UK&I 'Growth Accounts' team.
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Role:
• phone coverage; scheduling meetings; completing travel arrangements; expense reporting; maintaining and managing calendars; generating copies; screening mail; filing; ordering supplies and maintaining departmental records.
• Develop and/or prepare correspondence; memoranda; research; reports; presentations or other assigned documentation in specified software package. May research special topics as assigned.
• Routinely handles internal and external inquiries by screening calls, answering questions, and re-directing to appropriate personnel.
• Provide coverage as needed to other UK&I Business Assistants, in areas such as phone coverage and scheduling meetings.
• Analyzes data from multiple sources and draws conclusions and/or recommends changes for manager's review.
• Involved in maintaining and tracking departmental reports on an ongoing basis (i.e., budgets).
• Coordinates logistics for more complex meetings/activities, i.e. internal and external meetings, conferences, symposiums, interviews, etc.
• Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or MasterCard
• Support SVP account management, NatWest Group
• Complete analysis for UKI Bank Partnerships team, to enable performance assessment e.g. T&E budget utilisation, strategic customer account management dashboard
You / Experience
• Written and verbal communication skills
• Strong proficiency with Microsoft Office Suite
• Excellent organisational and time-management skills
• Ability to work independently, prioritize tasks, and manage multiple deadlines
• Strong interpersonal skills and a collaborative mindset
• Discretion and integrity when handling sensitive information
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.