Senior Analyst, Franchise Innovation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Franchise Innovation

About the position
The Franchise model is the cornerstone of our success, fostering trust and confidence in our brand for nearly 60 years. It's the driving force behind our competitive edge, enabling global operations at scale and driving innovation in traditional as well as new payment flows. Through this powerful business model we ensure that everyday hundreds of millions of consumers and merchants make payments and accept payments with complete peace of mind. The Franchise team shapes the payments ecosystem by setting standards, onboarding new participants, resolving disputes, and ensuring the safety and integrity of our network. We are committed to ensuring we have a long-term, healthy, and sustainable ecosystem that supports the continued growth of Mastercard. Be part of a team that is not just leading but redefining the world of payments.
About the Role
The Franchise Innovation team is passionate about doing well by doing good.
Our mission is to enhance and evolve our existing Franchise offerings - and to create the new business models and technology for our growing business in both new payments and data.
This role is part of specialized team focusing on innovative solutions to support Mastercard's customers within the diverse EEMEA region enabling our business to expand into new opportunities where Franchise-enabled solutions can be leveraged to drive scale, enable interoperability, create compelling world class experiences for end users and deliver differentiating value to our customers.
This position reports into the VP, Franchise Innovation EEMEA region.
Key Responsibilities
• Analyse market data to uncover merchant and transaction trends and recommend strategic actions to influence those trends.
• Partner with Product and Technology teams to translate market needs into solution requirements that drive franchise compliance and ensure timely delivery.
• Collaborate cross-functionally to design and implement franchise programs that deliver innovative solutions and generate incremental value for Mastercard and its customers.
• Influence market localization strategies to safeguard the integrity and consistency of the Franchise model.
• Support customer engagements by presenting Franchise offerings and guiding customers through relevant Mastercard rules and documentation.
• Track regional and global market trends to identify opportunities for new Franchise offerings that deliver long-term, sustainable value to our customers.
Requirements
• High attention to detail, adaptable, executes with a sense of urgency and strong planning and organisational skills
• Demonstrate understanding of Mastercard business and cross functional knowledge of Mastercard revenue drivers
• Strong team player with good communication, storytelling and presentation skills
• Self-motivated and able to operate within a cross-functional team environment
• Strong in Microsoft PowerPoint, Word and Excel
• Bachelor's Degree

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.