Principal Technical Program Manager

• Comfortable with providing reports and status totally based on data and be able to derive insights from it to show trends and trajectory.
• Establish and maintain detailed project schedules and ensure alignment between feature delivery, team velocity, and release timelines.
• Deliver regular status reporting through dashboards, burndown charts, and executive summaries, adapting format and content to stakeholder needs.
• Prior experience with Jira as a tool of choice and be very comfortable with advanced features.
• Coordinate across cross-functional teams and external vendors, ensuring that all project phases - from initiation to execution and closure - are well-governed and tracked.
• Continuously refine delivery processes through retrospective insights, earned value analysis, and performance metrics.
• Active participant in the community sharing your Mastercard program management knowledge within your organization and more broadly presenting at both internal and external events
Release Train Engineering (Agile Program Leadership):
• Facilitate Agile Release Train (ART) events including Backlog Prioritization and Refinement, Sprint Planning and Retrospectives, and Epic demos.
• Remove systemic impediments, manage cross-team risks, and escalate blockers to ensure flow of value.
• Work with Product Management, Product Owners, and other stakeholders to ensure alignment on vision, roadmap, and priorities.
• Identify and manage cross-team dependencies, risks, and impediments.
• Measure ART performance using velocity, predictability, and quality metrics to improve delivery outcomes.

All About You:
You have,
• 5+ years of experience in project management, ideally in fintech or financial services.
• 3+ years of additional experience as a Release Train Engineer, Agile Program Manager, or similar leadership role.
• Strong understanding of Agile methodologies (Scrum, Kanban) and Scaled Agile Framework (SAFe).
• Proven ability to manage multi-million-dollar projects and coordinate across multiple delivery teams.
• Excellent facilitation, stakeholder engagement, and risk management skills.
• Bachelor's degree in Business, Computer Science, Information Systems, or related field.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Flexible / Remote

Job ID: Mastercard-22331_R-258562

Employment Type: OTHER

Posted: 2025-09-05T19:24:28