Manager, Software Engineering

As part of the application development team, your role will focus on creating and maintaining products across the whole lifecycle, through individual contribution and team leadership.

Role

• Lead and manage a team of software engineers, providing guidance, and support to help them reach their full potential.
• Collaborate with cross-functional teams to define project requirements, scope, and timelines.
• Mentor team members on microservices design principles, patterns and technologies.
• Oversee the software development lifecycle, from planning, and design to implementation.
• Effectively lead sprint ceremonies, facilitate discussions, prioritize tasks, and drive consensus among team members during planning sessions.
• Foster a culture of continuous improvement and innovation within the team, encouraging alternate approaches.
• Identify and address technical debt, and performance bottlenecks, and maintain the stability of our solutions.
• Establish and enforce best practices for offerings, ensuring our solutions' scalability, reliability, and maintainability.
• Develop a complete understanding of end-to-end technical architecture and dependency systems.
• Ensure that production code meets high engineering standards i.e. high test coverage, e2e tests.
• Review team's code, identifying errors and improving performance and readability. Drive code design and process trade-off discussions within the team when required.
• Regularly update stakeholders and senior management on project status, risks, and opportunities.
• Evaluate employee performance, and set expectations and goals for direct reports.
• Take personal responsibility for creating and maintaining microservices, primarily in Golang.
• Iterate design and build to solve bugs, improve performance, and add new features.
• Ensure resilience and reliability of services.
• Report status and manage risks within your primary application/service.
• Work with a large range of stakeholders to collect requirements and prioritise tasks (product manager, project management, analysts) build services (software engineers, testers) and deploy (devops, bizops, product ops).
• The role is hybrid, and the expectation is that you attend the office according to Mastercard policy.

All About You

First and foremost, you enjoy building products to solve real, pressing problems for your customers. You enjoy working in a team and have an interest in data science and how advanced algorithms may be deployed as product offerings.

You are experienced in team leadership and project delivery and adept at prioritising your own workload, alongside that of your teams

• Experience leading and mentoring a team of software engineers to deliver high-quality solutions
• Proficiency in software development, methodologies, and best practices.
• Fundamentally grounded in agile methodologies, specifically SCRUM.
• Experience managing multi-stakeholders in an organization.
• Demonstrable ability to write high quality Python/Golang and SQL in a production context. You are happy to learn new programming languages and frameworks as necessary.
• You have experience with, and are interested in, contemporary approaches to service design, including the use of containers and container orchestration technologies, streaming data platforms, APIs, and in-memory/NoSQL stores.
• Experience in building scalable distributed solutions.
• Experience with large volumes of data and high throughput, low latency solutions built on Kafka and Kubernetes.
• Strong communication skills both written and verbal are a must.
• Listening, oral, written, and presentation skills and effective interpersonal skills.
• Ability to drive results while being resourceful and tactful within a corporate environment.
• Keeps abreast of the evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.)
• Works with ambiguity and with limited guidance.
• You may have domain knowledge in payments, fraud, anti-money laundering, and machine learning.
• You are comfortable communicating with a range of stakeholders, including subject matter experts, data scientists, software engineers, DevOps and security professionals.
• You have the ability to engage with best practices for code review, version control, and change control, balancing the need for a quality codebase with the unique and particular demands of scale-up stage software engineering.
• You have experience optimising solution performance with a constrained set of technologies.
• You have experience or are keen to engage with productionising machine learning technologies.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.