Manager, Software Engineering

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview:
We are looking for a Manager - Software Engineering, to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
This position will lead Agile Squad(s) comprising of a team of employees and contractors in their career growth. mentorship, and problem resolution. Team building skills will be essential to succeed in this role.

The Role
• Provide ongoing guidance to teams on professionalism, career growth, development standards, automation and tools and processes such as Agile, Lean, etc.
• Work with Product Management and Engineering to translate product use cases and requirements to industry-leading design, architecture, and implementations. Influence the product owner to balance the business and technical priorities and the value of the architecture work.
• Responsible for programming, unit testing, integration testing, documentation, maintenance and support of systems application software in adherence with Mastercard standards, processes and best practices.
• Execute and own the baseline architecture implementations and design activities collaborating with other Engineers & Engineering Team.
• Collaborate with business and technical partners to identify and scope the opportunities, outline potential value and ROI, identify risks, benefits and constraints.
• Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks.
• Document software programs as per software development best practices. Follow Mastercard quality assurance and quality control processes, managing security best practices in product code, design, infrastructure and architecture.
• Support defect management, code versioning, and code deployments.
• Ensure test coverage for unit testing and support integration and performance testing.
• Perform feature/enhancement estimates, demonstrations and related activities.
• Support level 3 production problem management including root cause identification and resolution.
• Develop overall strategic technical plan and create architecture proposals based on identified solution gaps
• Regularly communicate with leadership about risk analysis and design trade-offs.
• Participate & contribute in Product kick off sessions & Requirement workshops for Direction and course correction w.r.t. domain based solutions, technology feasibility, competence requirements, resources requirements
• Participate in development and code review of key functionalities.

All About You

Essential Knowledge, Skills, and Experience
• Hands-on, high-energy, detail-oriented, proactive and able to function independently under pressure.
• Experienced in Object Oriented Architecture and Design based on Java and related technologies:
o Spring Framework
o Microservices
o Test Driven Development TDD Methodology and Unit Testing using Junit/XCTest
o Use of mocking frameworks such as API Service Virtualization/Mockito
o Static Code Analysis using SonarQube
o Hands on with Jenkins/PCF or similar tools for automated provisioning of build and test infrastructure
o Troubleshooting with Splunk, API aids like Swagger/Postman and source control systems like Git
• Strong experience on Cloud based development & infrastructure as well as deep understanding of Web/Application servers like JBoss, Apache Tomcat, along with CICD Pipelines.
• Multi-tiered Web application deployment knowhow
• Capability of building high quality, highly secured & high performing solutions.
• Hands-on knowledge of tools like Sonar, Dynatrace, GIT, Rally/Jira, CI (Jenkin / Bamboo)/CD, Splunk
• Strong communication skills -- both verbal and written - with strong relationship, collaborative skills and organizational skills
• Proven experience in SDLC & implementation of Projects

Desired Knowledge, Skills, and Experience:
• Domain/Functional knowledge - Banking, Financial Services, Payments, Insurance, Retail, Technology etc.
• Security - Security Architecture, Privacy & Security by design, vulnerability management.
• Knowledge of BDD methodology and technologies like Cucumber

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices.
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.