Manager, Products and Solutions, Acceptance
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Products and Solutions, Acceptance
Overview:
As a critical component of Mastercard's Acceptance growth strategy, this role will be the primary Acceptance development contact for driving new acceptance business opportunities and solutions to the markets in the North LAC Division. The successful candidate will need to be able to evaluate and assess opportunities/projects/initiatives and will work in close partnership with local markets, account managers, business developers, regional teams to identify new leads, initiate customer contact, and build strong deal structures for aquiers, merchants , payfacs, aggregators, service providers across the Division.
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We are looking for an experienced Acceptance Development Manager with strong leadership and commercial skills, combined with a keen entrepreneurial mindset, to develop and deliver on the acceptance commercialization plans across the Division.
The ideal candidate is passionate about driving and delivering a strategy that results in product growth and scale. Strong knowledge about Mexico, Central America and Caribbean markets. Highly self-motivated, with an ability to negotiate targets and the acceptance business plans with customers next , establish priorities and align execution plans against them to drive the most significant business growth. Analytical, data driven, with project management skills, along with an ability to orchestrate multi-functional teams and delivery result with a flowless execution.
Role: The selected candidate for this role:
• Seeks out and initiates contact with customers (merchants and PSPs)
• Develop and execute sales strategies and plans to achieve the Revenue targets and Market share expansion in the acceptance business.
• Consistently updates the sales pipeline on SFDC, maintains customer contact, and closes deals
• Works closely with Account Management and Market Development teams in a highly competitive consultative selling environment
• Monitors opportunities and regularly keeps leadership apprised of progress and help needed
• Leads and participate in sales presentations, RFP responses, business case development, proposals and contract management with effective negotiation skills
• Coordinates transitions between sales and implementation teams
• Brings the voice of the market back to the implementation team to ensure customer relationship needs are met
• Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities
• Develop a strong understanding of customer needs, customers' product strategy, region conditions, and industry characteristics as they relate to products and platforms offerings
All About You:
• Strong knowledge of acceptance payments and payment processing; knowledge of fraud & decisioning products a plus
• Strong knowledge of the local payment ecosystem and key players in market North LAC Division.
• Extensive experience in a sales/commercial environment including direct interaction with customers
• Demonstrated expertise and success in achieving sales goals over multiple years and multiple products
• Strong executive presence and ability to influence stakeholders
• Strategic and Creative mindset, with ability to build win-win deals across multiple parties
• Ability to travel up to 30% of the time
• Fully bilingual English, Spanish.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- Health Reimbursement Account
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Some Meals Provided
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Stock Purchase Program
- 401(K)
- Company Equity
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Shadowing Opportunities
Diversity and Inclusion
- Employee Resource Groups (ERG)