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Manager, Product Management

AT Mastercard
Mastercard

Manager, Product Management

Cairo, Egypt

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Overview

The Mastercard Move team is looking for a Manager, Transfer Solutions, to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

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Role
oParticipate in Developing and executing market strategy aligned with the global Mastercard Move Solutions strategy
oProven track record of developing and managing local platform business and global product management in multiple countries
oStrong technical and business background
oDeep knowledge about multiple stakeholder management
oExperience for negotiate, execute and manage large customer commercial relationships and agreement processes with clients
oProvides support to sales and customer facing teams with communication and training on product functionality and enhancements.
oInterpersonal and negotiation skills - extensive experience in communicating in international environment at senior management level.
oBring the voice of the market back to the implementation team to ensure customer relationship needs are met
oProvides support by identifying and resolving customer challenges by engaging the relevant Mastercard/partner teams and escalating to senior colleagues when required
oDevelop bespoke solutions to develop ecosystem infrastructure build
oDevelop region specific Product/sales strategies to help drive sales of Mastercard Move and Local Money Transfer Platforms and associated Value-Added-services
oConduct opportunity assessments on new ideas and concepts and provide design specifications for product enhancements to Product Development
oDevelop new partner/alliance relationships and maintain and strengthen existing partner/alliance relationships Managing Platforms team for day to day business
oProvides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities

All About You

oBachelor's degree and equivalent work experience
oExpert relevant work experience with a core knowledge of data processing concepts and financial industry/banking operations practices
oDeep knowledge and understanding of payment solutions, with significant experience in product, sales and business development
oAction oriented and results driven and with a disciplined approach to deliver sales targets, financial analysis, and strategic development
oStrong relationship management skills - experience of managing multiple stakeholders in a multicultural environment. Strong negotiating and influencing skills, with the ability to execute through others who do not report directly to you.
oCommitted to quality with a strong focus on customer needs
oLanguage Skills: Fluent English

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Client-provided location(s): Cairo, Cairo Governorate, Egypt
Job ID: Mastercard-22331_R-246821
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program