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Manager, Product Management

AT Mastercard
Mastercard

Manager, Product Management

Miami, FL

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Cardholder Services is an exciting part of Core Products that is responsible for developing and scaling products that are a critical part of Mastercard's Customer Value Proposition and drive both revenue and differentiation for the Company. The incumbent will play an important role in delivering on our growth vision by managing and supporting North American optional benefits and insurances. Additionally, this team member will manage revenue targets, forecasts and quarterly purchase orders to ensure we are delivering on revenue targets.

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Responsibilities

Partners with internal stakeholders and service providers to create differentiation for customers, positive experiences for consumers; and thus driving GDV growth of Product, support new and increased issuance and drive growth of cardholder services businesses within the NAM region.

Supports management of travel & lifestyle benefits (i.e. airport lounges, concierge, priceless benefits portal, benefit pass, call center) and insurances.

Responsibility for strategic and financial planning efforts and partners on operational efforts to ensure positive regional cardholder services P&L. This includes revenue tracking, pipeline management and revenue forecasting.

Collaborates with finance and services partners to run quarterly purchase order process

Supports commercialization of key benefits and insurances.

Education/ Experience

Bachelor's degree in business or equivalent work experience. Some advanced education desirable

Experience in product management, loyalty and/or financial planning in financial services and/or carded payments industry preferred.

Skills and Abilities

Detail-oriented, with ability to closely monitor product performance and projections

Excellent project management skills, with ability to manage multiple priorities in parallel

Ability to interact and coordinate effectively with internal and external business partners

Self-motivated with a proven track record of delivering success while operating within a team environment

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges
Purchase, New York: $137,000 - $218,000 USD

Miami, Florida: $119,000 - $190,000 USD

New York City, New York: $143,000 - $228,000 USD

Client-provided location(s): Miami, FL, USA
Job ID: Mastercard-22331_R-246059-f73d0902446bb566f202f51897887daa
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Health Reimbursement Account
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
    • Some Meals Provided
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Stock Purchase Program
    • 401(K)
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program