Manager, Product Development - Commercial Solutions

Title and Summary

Manager, Product Development - Commercial Solutions

Job Description
Our Purpose
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role Overview
We're looking for a Manager of Product Development to focus on the expense management product within the Commercial Solutions business unit. In Mastercard Commercial Solutions, we are focused on powering business and trade for organizations everywhere. Our offerings span across commercial card programs including virtual cards, products to support automation of account payables & receivables payment processes, solutions for supply chain financing, and many more emerging innovations.
Primary Responsibilities
In this position, you will:
• Partner with cross-functional teams to design, develop and deliver new products that drive incremental revenues for Mastercard
• Understand and track business context and market dynamics including Regulatory, Legal, Competitive and Technology landscapes
• Incorporate feedback from clients and cross-functional stakeholders in Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc. to ensure that the new Product has a robust go-to-market plan focused on speed to market and ease of delivery
• Partner with Servicing teams (e.g. Customer Support, Operations) to ensure that the new Product has a robust end-to-end servicing plan that enables a great end user and customer experience
• Drive institutionalized knowledge using consistent product documentation (e.g., support documents) in your work and as part of the Mastercard frameworks
• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences
• Lead by example with hands-on approaches to demonstrate product management excellence and share best practices
• Demonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions)

All About You
The ideal candidate for this position should:
• Have an owner mindset and go out of your way to get close to the customer to find out what their needs are and how a product or service can help
• Have hands on end-to-end product management experience working directly with engineering and design teams
• Have demonstrated expertise working with data, and contributing to the development of insights for input into product differentiation and competitive strategies
• Be able to influence multiple stakeholders without direct authority
• Be a structured, strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders
• Be skilled at explaining technical problems succinctly and clearly

We understand that you may not have all the criteria on this list. If you believe you have relevant experience and the capability to fulfill this role, we strongly encourage you to apply.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.