Manager, Network Strategy and Product

    • New York, NY

Who is Mastercard?

We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Manager, Network Strategy and Product

The Manager, Network Strategy and Product will join a team driving strategic initiatives defining the future of Mastercard's global core payments network. The successful candidate will drive functional enhancements to our technology and our network, leading efforts from an initial problem statement and analysis, through development of options, presentation to leadership, and implementation. The role will involve data analysis and close review of the technical functioning of our systems - and will also demand the ability to develop a strong business understanding of market needs and to assess the costs and benefits of alternative solutions to Mastercard and to customers. It will call for close collaboration with internal technical teams, regional market-facing teams and customers, product teams and other business owners within Mastercard to identify needs, shape solutions, build support for proposed enhancements and drive execution.

The role
•Engage internal product teams and business owners, as well as regional market-facing teams and customers around the world, to identify and understand network needs and challenges
•Perform analysis of internal data to size problems and opportunities, understand geographic variation and customer behavior, and identify opportunities for improvement
•Collaborate closely with internal technology teams to develop a clear perspective on the systems and technical challenges behind a business need or problem statement - spend lots of time quizzing system experts and reviewing documentation
•Identify and validate alternative solutions to address those needs, with customer, business, technical, franchise and legal input as needed
•Maintain an independent mindset and view of the facts, develop a strong view of the best available approaches, make a compelling case and push hard for the right outcome - and stay flexible and pragmatic in your approach to getting things done
•Work with technical partners to estimate the size of proposed enhancements, prioritize them and propose roadmaps for network components
•Build strong relationships with other business and technical teams whose input and support you will need to get to the right answer and see it implemented
•Develop narratives and visuals marshaling facts and analysis to support your recommendations, present them to key decisionmakers, and drive alignment among other teams and support from leadership
•Work with technical partners to turn recommended enhancements into actionable solution proposals, guide definition to greater levels of detail, support execution as needed and monitor timely implementation
•Develop and execute go-to-market plans, identifying target or pilot regions or customers, driving customer engagement and communications, proposing any pricing or economic impact, and working with internal delivery teams to ensure successful rollout - independently or in partnership with business owners as needed

The candidate
•Prior experience in payments / fintech is a strong plus
•Previous experience commercializing a technical product is a plus
•Self-starter and quick learner with ability to work independently
•Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
•Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks
•Willingness to dive deep and learn about our technology, system structure, and rules
•Strong analytical and problem-solving skills
•Strong data analysis skills and experience
•Superior communications, presentation and interpersonal skills
•Strong visual presentation skills, including data visualization and the ability to produce clear, compelling slides
•Strong project management skills - strong organization and task management is expected
•Strong collaborator, ability to work cross-functionally
•Ability to build and leverage relationships within and outside the organization to drive results
•Ability to interact with varying levels of leadership across the organization and with internal and external clients; ability to lead and influence at all levels
•Willingness to travel selectively across Mastercard locations
•Undergraduate degree required, MBA preferred

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

A technology company in the global payments business, Mastercard offers businesses and people complete peace of mind when completing important financial transactions in locations around the world.

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