Manager, Account Management, Marchants

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Account Management, Marchants

Overview:
Create, develop and execute Merchant strategy in Romania including but not limited to strategic Merchant Partnerships - top 5 Merchant per priority MCC (ie petrol, food, pharmacy)

Responsibilities:
• Responsible for day to day account management activities for these merchants.
• Work closely with Sales, Product, Acceptance, BD and D&S to integrate and align objectives of Partners Strategy with Country targets (eg targeted campaigns, bespoke benefits for different products/segments, integration in RFPs)
• Implement tactical plans to enhance profitability, delivering all key elements and objectives agreed.
• Contribute towards business opportunities that increase volume, share and revenue.
• Develop strong relationships between Mastercard and these merchants.
• Implement customer solutions that improve revenue generation and enhance mutual profitability.
• Understand the customer business strategies and deliver against sales targets for MasterCard products/services.
• Leverage all Mastercard brand attributes, products and services to deliver exceptional customer value.
• Responsible for all administrative and operational issues for these merchant accounts.

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.