Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Technical Program Manager
Overview
Architecture and Technology is seeking a Lead Technical Program Manager to enhance our software engineering culture at Mastercard. This role will collaborate with and support the Software Engineering Guild to develop and disseminate knowledge, standards, practices, and tools. Furthermore, this position will support all Mastercard Programs via Architecture and Technology initiatives including software architecture reviews, reporting, KPIs, and the implementation of software engineering standards.
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About the role:
• Utilize tools such as Power BI, Domo, and Alteryx to blend complex datasets and generate clear visualizations.
• Enhance processes by implementing efficiencies in workflows, logistics, documentation, and data feeds to minimize manual work, while building cross-functional relationships across various teams and Guilds within Mastercard.
• Promote collaboration across different teams and Guilds within Mastercard, identifying areas for synergy and reuse.
• Coordinate and oversee activities related to Architecture and Technology, including software architecture evaluations, audits, due diligence for mergers and acquisitions, and risk governance functions.
• Develop, curate, and manage comprehensive software engineering training curriculums.
• Improve software engineer's onboarding experience and reduce their time to first contribution.
• Hold interactive forums to involve our software engineering community in discussions on various topics.
• Frequently conduct retrospectives, create action plans, and coordinate with peers to align and plan changes.
• Analyze collected data and offer roadmap suggestions to key stakeholders.
• Create utilities and use existing tools to improve efficiency and support scaling to thousands of stakeholders across the company.
• Act as the main point of contact for your team, delivering precise project status updates to the appropriate audience in a timely manner.
All about you:
• Strong proficiency in communicating with executives, peers, and staff via newsletters, announcements, bulletins, hosting webinars, and recognition.
• Strong technical knowledge and a thorough understanding of software engineering practices that enhance and elevate the quality of work performed by software engineers.
• Demonstrated ability to operate with independence and autonomy in a geographically diverse team.
• Ability to present and facilitate webinars with high energy across all Mastercard Tech Hubs.
• Strong written and verbal communication skills with attention to detail.
• Stays updated on current technology trends and modern software design principles.
• Previous experience in software development and architecture, with a comprehensive understanding of software engineering principles and methodologies, is preferred.
• Proven experience in establishing relationships, collaborating with, and influencing dependent teams while maintaining professional respect across the organization.
• Demonstrated capability in simplifying complex issues and identifying strategic routes to achieve success.
• Experience with DevOps and CI/CD tools to support developers and automate tasks.
• Bachelor's degree in computer science or a related field.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.