Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Sales, Enterprise Gateway Solutions
Overview
Mastercard Enterprise Gateway Solutions (EGS) provides seamless connectivity for customers of all types into our Payment Processing and Decisioning products. Assets formerly known as the Mastercard Payment Gateway Services (MPGS), Direct Services Access (DSA), Networks Exchange (NEX), and Private Label Card Programs are now consolidated under a single Gateway portfolio.
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The Latin America and Caribbean team are hiring a Specialist Salesperson who will be responsible for driving new business to the Mastercard Gateway as well as growing existing accounts within the region. They will work in close partnership with the global Enterprise Gateway team, Solutions Engineering team and Account teams in the region to identify new leads, initiate customer contact, and build strong deal structures for clients.
Role
The selected candidate for this role:
• Builds strong relationships with current Enterprise Gateway customers in the region to ensure customer satisfaction and maximise revenue opportunities
• Seeks out and initiates contact with new customers for our Gateway suite of products
• Consistently refreshes the sales pipeline, and closes deals regularly
• Works closely with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clients
• Monitors opportunities and regularly keeps leadership apprised of progress and help needed
• Provides technical support by identifying and resolving customer challenges and escalating to senior colleagues as required
• Coordinates transitions between sales and implementation teams
• Brings the voice of the market back to the implementation team to ensure customer relationship and product requirement needs are met
• Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities
Experiences:
• Strong knowledge of payment gateways and payment processing; knowledge of
• fraud & decisioning products a plus
• Strong knowledge of the local payment ecosystem and key players in market
• Extensive experience in a sales/commercial environment including direct interaction with customers
• Demonstrated expertise and success in achieving sales goals over multiple years and multiple products
• Strong executive presence and ability to influence stakeholders
• Strategic and Creative mindset, with ability to build win-win deals across multiple parties
Required:
• Bachelor's Degree.
• Spanish and English required.
• Ability to travel up to 30% of the time
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.