Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Product Management - Payments AI & Advanced Analytics
Overview:
Mastercard is seeking a visionary and dynamic leader to spearhead the development and execution of AI-based products. This is a unique opportunity to build and lead a new team for Payments AI Solutions, starting with pilots and proof of concepts, and to shape the future of payments through innovative solutions.
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Key Responsibilities:
• Lead the development and go-to-market strategy for AI-based B2B products for Payments use cases, collaborating with cross-functional teams to design and build solutions that support external customers.
• Build and lead a new team on the product and engineering side, focusing on starting with pilots and proof of concepts.
• Mentor and develop talent within the team, fostering a culture of innovation and excellence.
• Navigate internal governance structures to secure necessary resources and support, turning challenges into opportunities for strategic leadership.
• Leverage product management expertise, analytics, and AI knowledge to drive product development and customer value.
Role:
• Develop and deliver a consistent product vision, strategy and roadmap for Payments AI solutions
• Build AI products to drive Smarter Decisions and Better Outcomes for customers, applying AI responsibly, and leveraging in-house and 3rd party assets and capabilities effectively to maximize ROI for the program
• Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model
• Manage external relationships with suppliers and partners in compliance with all Mastercard policies and procedures
• Support regional and frontline teams as a product expert, developing sales enablement materials, providing training, and supporting customer conversations where needed
• Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives.
• Emulate and drive Mastercard Way behaviors through behavior, recognition, coaching, and employee engagement.
Qualifications:
• Proven experience in product management, with a strong background in analytics or AI.
• Proven track record of successfully developing and scaling B2B products and solutions, leveraging data, analytics, and AI/ML to create value for customers
• Experience in building and leading teams, with a focus on mentoring and development.
• Strong problem-solving, communication, and relationship management skills.
• Experience in financial institutions and generative AI is desirable.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.