Director of Software Engineering

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Director of Engineering
The Virtual Card Management team are seeking a visionary and results-driven Director of Engineering to lead a service group in our critical virtual card platform for Corporate Solutions. This role is pivotal in driving engineering excellence, scaling delivery capabilities, and fostering a culture of innovation, accountability, and continuous improvement. You will be responsible for aligning engineering strategy with business goals, mentoring high-performing teams, and ensuring the successful delivery of complex software solutions.

Key Responsibilities
Strategic Leadership & Execution
Define and drive the engineering strategy in alignment with company objectives.
Lead cross-functional teams to deliver high-quality, scalable software products on time and within budget.
Champion engineering best practices, including DevOps, CI/CD, and agile methodologies.
Identify and mitigate technical and delivery risks across programs and initiatives.
People Leadership & Coaching
Build, mentor, and retain high-performing engineering teams through career development, coaching, and performance management.
Foster a culture of ownership, innovation, and continuous learning.
Set clear goals and expectations, and provide regular feedback and development plans.
Operational Excellence
Own the end-to-end software delivery lifecycle, from requirements through release and support.
Continuously improve engineering processes, tools, and metrics to optimize team performance and product quality.
Ensure operational readiness, including incident response, monitoring, and service reliability.
Collaboration & Communication
Partner with Product, Operations, and Business stakeholders to define scope, priorities, and roadmaps.
Communicate technical vision and progress to executive leadership and non-technical stakeholders.
Represent engineering in strategic planning and budgeting discussions.

Qualifications
Education & Experience
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
8+ years of experience in software engineering, with at least 3 years in a senior leadership role.
Proven track record of delivering complex software systems at scale in a fast-paced environment.
Technical & Business Acumen
Deep understanding of modern software architecture, cloud infrastructure, and service-oriented systems.
Strong grasp of software operations, including monitoring, incident management, and performance tuning.
Experience managing budgets, forecasting, and resource planning.
Leadership & Communication
Exceptional leadership skills with the ability to inspire and influence across all levels of the organization.
Skilled at translating complex technical concepts into clear, actionable plans.
Experience presenting to executive audiences and driving alignment across diverse stakeholders.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.