Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Commercial Associate
Commercial Associate, Specialized Product Delivery
Overview
The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Specialized Product Delivery (SPD) is a department within Services' Advisors Client Services organization and focuses on the building out of new in-house capabilities to service our clients. The Commercial roles within SPD are focused on in-housing services that are currently being outsourced to third party supplier and identifying new and incremental revenue generating opportunities to grow the SPD business and overall profitability of the Services business.
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Are you driven by being a part of a new created business and driving its success?
Have you managed and influenced client and internal stakeholders?
Are you comfortable with interpreting data in identifying opportunities for growth?
Role
Specifically this role is to contribute to the growth of the Advisors Creative Desk (ACD) within SPD. The Advisors Creative Desk is responsible for ideating and creating engaging, forward-thinking, on-brand creative solutions for our clients.
Work closely with the ACD EUR/EMEA Commercial Lead to support the overall growth of ACD sales in EUR/EMEA where a key opportunity is to identify areas for business growth and influence stakeholders to promote ACD services further
Collaborate closely with the EUR/EMEA Commercial Lead to develop compelling pitch decks and presentations for client engagements, ensuring alignment between client needs and ACD offerings
Assist in managing reporting and updates for internal stakeholders, including compiling and analyzing performance data, preparing monthly updates, and periodic business reviews to track progress and identify areas for improvement
Lead in pitching to mid-senior level stakeholders, sharing relevant solutions and recommendations to match stakeholder needs with ACD offerings
Identify, recommend and initiate process improvement initiatives to improve efficiency
All About You
Client-Centric Approach: Experienced in client management, understanding and communicating solutions effectively
Pitch Development Expertise: Proficient in crafting compelling pitch decks and presentations for client engagements, with a knack for storytelling
Analytical Skills: Skilled in managing reporting for internal stakeholders, analyzing performance data to track progress and drive continuous improvement; your insights support strategic decision-making processes
Stakeholder Engagement: Seasoned in managing mid-senior level stakeholders, including the ability to effectively communicate with, influence, and collaborate with stakeholders
General Enthusiasm about growing a new business line
Tertiary qualifications in business management, economics or related subject
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.