Analyst, Business Process Improvement
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Analyst, Business Process Improvement
Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services.
This team supports Advisors contracting and procurement processes following Sourcing, Legal, and finance policies and procedures
As part of Business Operations team, manage the end to end process for Contingent Workers on behalf of Services Europe. Manage contractual operations through the p2p process
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and interface with business and suppliers on requirements for delivery
All About the Role
• Primary support for signature of European Contracts.
oCoordinating contracting signatures across sales, legal, and external clients and vendors
oSupporting efforts to streamline and automate
• Execute across Workday (personnel, Coupa (procurement), and Oracle (financial) systems to onboard contingent workers and fulfil 3rd party agreements
• Classify contract to the new Contingent Worker taxonomy
• Enter profiles into Workday
• Handling contractual operations and follow up
oStatement of Work preparation
oVendor onboarding for Advisors Delivery and The Source integration for p2p
oInvoice receiving and tracking
oPayments to vendors
oDocumentation of invoices
• Helping the coordination and communication of vendors
• Supporting other contractual and administrative works in case there is a need
All About You
• Experience procurement or paralegal with knowledge of service contracts
• Strong organizational skills
• Strong attention to details, multi-tasker, written and oral communication skills
• Familiar with Workday, Coupa and Oracle systems a plus
• MS Word and Excel skills
• Ability to work in fast paced dynamic environment
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
- Health Reimbursement Account
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- On-site/Nearby Childcare
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- Happy Hours
- Snacks
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Some Meals Provided
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Stock Purchase Program
- 401(K)
- Company Equity
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
- Shadowing Opportunities
Diversity and Inclusion
- Employee Resource Groups (ERG)