Analyst, Account Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Account Management

Supporting the Strategic Partnership team in Account Management. Developing market and business insight dashboards, sales analysis and supporting the ongoing monitoring of procedures for our strategic partnerships.

Overview
The Strategic Partnership team in Account Management is looking for an Analyst to support the Strategic Partnerships agenda including monitoring and reporting for . The ideal candidate is passionate about the customer, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role
As an Analyst in Strategic Partnerships, you will:
• Support day-to-day activities in account management for a range of partners, working alongside senior colleagues.
• Assist in the development of frameworks, monitoring processes, report results and support delivery of internal training.
• Coordinate with internal teams (product, marketing, legal, finance) to ensure smooth delivery.
• Help prepare materials for client meetings, business reviews, and strategic planning sessions.
• Analyse data and performance trends to identify growth opportunities and areas for improvement.
• Track deliverables, renewal cycles, and compliance obligations.
• Gain exposure to Mastercard's full suite of offerings - from cards to data analytics and digital services.
This role is an excellent entry point into account management.

All About You
• Post graduate early career level role with some experience in account management, client services, partnerships, consulting, or a related role.
• Excellent excel, powerpoint BI etc skills.
• Detail-oriented, well-organized, and able to manage multiple client needs in parallel.
• Enjoy solving problems and have strong written and verbal communication skills.
• Comfortable with data - whether it's pulling reports or interpreting trends to support your recommendations.
• Collaborative, curious and proactive - you take initiative and follow through.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.