Operational BI Lead

Job Level:
People Leadership-P1

Job Description:

Mars Inc. is undergoing a global transformation program to implement standardized, best-practice processes and systems across its Enterprise and Segment divisions. The Operational BI Lead plays a critical role in this transformation, representing the Shared Template team in defining and deploying world-class reporting and analytics solutions across SAP S/4, connect systems, and Mars' digital data environments.

This role is accountable for designing and delivering a cohesive end-to-end reporting and analytics strategy, in close collaboration with global process owners, business subject matter experts, IT teams, and technology partners. The Operational BI Lead ensures consistency, reliability, and scalability of reporting solutions, supporting Mars' goals of standardization, digitization, and simplification. This leader will also guide a team of reporting and analytics analysts through global solution deployment and stabilization efforts.

What are we looking for?

• Bachelor's degree in a relevant business or technology discipline OR 8+ years of experience in reporting, analytics, or a related functional area
• 5+ years' experience in Mars reporting and analytics environments (SAP BW, Power BI, Azure Data Lake)
• Proven experience with SAP S/4 or ECC data models and enterprise reporting architecture
• Demonstrated success in large-scale transformation or ERP implementation projects
• Ability to analyze complex datasets and create actionable insights using tools such as Excel PivotTables and Power BI
• Experience with data quality, cleansing, and data governance
• Strong written and verbal communication skills with the ability to present to cross-functional stakeholders
• Proven capability to lead cross-team collaboration and drive problem-solving initiatives

• Familiarity with Mars systems and internal reporting standards
• Experience managing or partnering with third-party System Integrators

• Serve as the global expert on Mars reporting and analytics solutions, aligning with ERP, connect, and digital systems
• Define the global Shared Template reporting and analytics strategy in collaboration with global process owners and Enterprise teams
• Co-own the end-to-end reporting and analytics functional design, ensuring it is scalable, fit-for-purpose, and aligned with strategic digital direction
• Harmonize and standardize reporting requirements across segments, divisions, and process domains
• Ensure functional governance over reporting and analytics design and deployment
• Partner with technology teams and data platform leaders to ensure successful solution delivery and data model alignment
• Manage a team of reporting and analytics analysts to support global market deployment and adoption
• Lead market enablement and self-service education to ensure business users are equipped to consume and adapt reports
• Collaborate with IT, Change Experience, and Business Engagement teams to develop enablement content and transition support
• Oversee stakeholder adoption and solution stabilization post go-live, ensuring consistency during the interim transformation period

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose-driven company, where we're striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry-competitive salary and benefits package, including a company bonus.