Case Manager Residential (502)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Case Manager – Residential who wants to make an impact in the lives of others.

The schedule for this role requires some evenings and weekends!

Purpose and Impact:

This position will lead case management and other out of home care support activities for youth and their children served through the residential program. Responsible for assisting youth in foster care and young adults who exit foster care at age 18 in making the transition to independent living and self-sufficient adults. Serves as liaison with child welfare and other partner agencies to advocate for and ensure necessary services are provided to youth in the residential program.

Essential Functions:

• Maintain socially appropriate behavior of youth through sanctioned and designed de-escalation skills and disciplinary procedures.
• Maintains and shares resident service plans, visitation, medication and education logs as
• Participates in and documents Med management meetings and ensure proper parties are in
• Maintain phone log for family calls and participate in supervised calls
• Serve as a positive role model to youth at all times through appearance, attitude, and
• Serve as a mentor for skill building and employability
• Assist with coordination and transportation of youth to obtain documents necessary for employment, Keys to Independence, etc.
• Logistically coordinate and schedule youth for transportation to and from court hearings, visitations, school and other appointments.
• Transport youth to job sites for interviews, community service projects and/or any other requests as needed for youth well-being and self-sufficiency/independence.
• Participate in all foster care/child welfare staffing’s including multi-disciplinary staffing’s involving
• Attend court as necessary to advocate for and advise judiciary of youth progress in the HOME
• Complete referrals as necessary for additional community services and supports for youth served through the program and document progress/provider input.
• Send monthly status reports to referring agencies on the safety, well-being, and skill progression of all youth served through the program.
• Document monthly meetings with residents regarding their needs and progress related to education, vocation, Keys to Independence and other life skills and share feedback and documentation with Learning Center team
• Serve as support for implementing and facilitating remedial education, tutoring and GED
• Assist with sign Up for GED, School, Keys to Independence, Daycare
• Implement the behavior management system and documentation as necessary.

Physical Requirements:

• Mobility: Must be able to move freely throughout the group home environment and between work sites as needed.
• Lifting/Carrying: Ability to lift and carry up to 25 pounds occasionally (e.g., client belongings, files, small equipment).
• Standing/Sitting: Prolonged periods of sitting at a desk and working on a computer; intermittent standing and walking throughout the facility and during community visits.
• Driving: Must be able to drive and maintain a valid driver’s license for home visits, transporting clients, and attending off-site meetings or appointments.
• Vision and Hearing: Sufficient visual acuity and hearing ability to assess client well-being, observe behaviors, read documentation, and communicate effectively in person and via phone or virtual
• Communication: Able to speak clearly and effectively to interact with clients, families, staff, and external agencies.
• Dexterity: Sufficient manual dexterity to operate office equipment, write reports, and manage documentation tasks.
• Cognitive and Emotional Capacity: Must be able to handle high-stress situations, manage multiple priorities, and respond to behavioral or emotional challenges from residents in a calm and supportive
• Environmental Tolerance: Ability to work in a group home setting, which may include exposure to household cleaning products, bodily fluids, and emotionally charged situations.

Education: Must have a Bachelor’s degree in human services and two years of related experience in child welfare or youth crisis programs. Current or recent child welfare certification preferred.

Experience: Two years’ experience working with at-risk or delinquent youth.

Skills: Requires a good understanding of group dynamics, group leadership and crisis intervention. Group management, observation, and documentation procedures. Prefer strong understanding of juvenile delinquent rehabilitation methods within a residential program. Will be required to comply with training as identified by contract. Requires strong communication skills, both written and verbal.

Other:

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:

• Reports to Intake and Placement
• Team player with co-workers, stakeholders, and administrators
• Ensures qualitative care for clients in a safe, secure
• Adherence to license and quality assurance standards of local, state, and federal agencies
• Effective behavior management and supervision of youth during activities
• Serves as role model leader regarding behavioral management tools and techniques
• Adherence to all agency policies and procedures

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.  

Amazing benefits package including:

• Medical, Dental and Vision
• Telehealth (24/7 online access to Doctors)
• Employee Assistance Program (EAP)
• Employer paid life insurance (1X salary)
• 13 paid holidays + 1 floating holiday
• Generous PTO policy (starting at 16 working days a year)
• Note: Head Start employees paid time off and holiday schedule may differ
• 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement
• Tuition reimbursement

LSF is proud to be an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.