Sr Mgr-Internal Communications
Your Impact
The primary purpose of this role is to manage and execute internal communications, with a focus on the Associate engagement strategy, supporting all Lowe's associates in corporate offices, stores, and distribution centers. The leader will ensure the company effectively communicates information associates need to perform their jobs and stay engaged. This internal communications leader will also
reinforce the benefits of working for Lowe's and promote a positive reputation for the company among all internal stakeholders. This role consults with internal business leaders and executives, advising on their communication strategy, planning, and execution for strategic associate initiatives. As a leader within the Communications organization, this role will lead the human resource communication team by support, development, empowerment, and continuous improvement. This role will lead a team responsible for communicating Lowe's business objectives to over 300,000 enterprise-wide
associates. As the manager of people, this leader will lead a function and the metrics driven communications produced by their team, as part of the broader Internal Communications function.
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What you will do
- Develops and executes results-driven internal communication plans for all resourced initiatives, guiding alignment with enterprise strategy and key business initiatives. Leader must ensure communications are developed, approved and delivered on time and on budget and assessed with clear metrics and measures
- Leads a team and is responsible for supervising, overseeing, leading, managing, rewarding and motivating individuals on their team
- Serves as the HR lead for organizing communications initiatives for C-Suite Chief Human Resource Officer and enterprise-wide people messaging
- Manages internal communications programs and activities including supporting HR communications, executive messaging/speech writing, intranet sites, multimedia platforms, digital signage, enterprise emails, leadership talking points, company newsletters, and other communications
- Oversees the development of content for Lowe's intranet and collaborative technology sites, internal emails, videos, large leader-led meetings, and various communications channels
- Identifies executive opportunities with internal audiences, placing individuals appropriately based on message and audience, showing strength of the executive team
- Provides thought leadership and strategic counsel on opportunities that serve to elevate/differentiate the company's associate experience as well as the company brand
- Provides project and program management of complex, integrated communications programs supporting special projects and initiatives
- Manages cross-functional relationships to ensure seamless collaboration with internal partners including: Store Communications, Public Relations, Investor Relations, Community Relations, Digital Content and Marketing
- Develops new approaches to deliver content in an engaging way to support staying current with communication trends
Required Qualifications
- Bachelor's Degree in Communications, Business Administration or related field or equivalent experience
- 8 years communication experience with 5+ years of responsibility of corporate communication (internal or external)
- 5 years experience prioritizing and managing multiple large projects simultaneously
- 4 years C-Suite executive level support
- 5 years experience in a Fortune 500 corporate environment
Preferred Skills/Education
- 3 years experience in developing communication that supports employee engagement and human resource initiatives
About Lowe's
Lowe's is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Mental Health Benefits
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- HSA With Employer Contribution
- Pet Insurance
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
Work Flexibility
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- 401(K)
Professional Development
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Lunch and Learns
- Access to Online Courses
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program