Lead Technology Program Manager

Your Impact

Join our team as a Lead Technology Program Manager and play a critical part in driving Tech Product Go To Market strategy and communications to ensure alignment and awareness of technology-driven initiatives. The individual will partner with Corporate Communications, Marketing, Digital Business and other cross-functional teams to coordinate messaging, drive internal and external communication efforts, and ensure consistency in how outcomes are shared across the company and beyond. This includes helping to socialize wins, prepare communications that highlight strategic initiatives, and support conference and event logistics (e.g., Town Halls, Demo Days) to build broader awareness of the impact of technology programs.

This role is accountable for the overall planning, coordination, execution, and delivery of highly complex end to end associate and/or customer journeys across the enterprise to achieve expected strategic outcomes for the company in an agile, product environment.

Work with a Winning Team

As a Lead Technology Program Manager, you will have the chance to shape the future of retail technology while working alongside talented individuals who share your passion for innovation and excellence.

Under the leadership of one of Forbes Top 50 CIOs, you'll find opportunities to flex your current skills and the support to develop new ones. We combine the stability and investments of an established global company with the innovative spirit of a startup, allowing you to explore your every curiosity and unlock your full potential. We also know what it takes to build an inclusive culture - from collaborating with diverse and curious minds to approaching challenges with new perspectives.

Innovate in Charlotte

This position is based at our on-site Tech Hub in Charlotte, North Carolina. Lowe's Tech Hub is an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site barista and Zen Garden, and other perks to enhance your work experience.

Key Responsibilities

• Partners cross-functionally (e.g., with Corporate Communications, Marketing, Digital Business, Legal, IR) to plan and execute Go To Market communications strategies, ensuring messaging alignment for both internal and external audiences. Builds and maintains relationships to serve as primary liaison to executive/senior leaders, technology sponsors, customers, vendors and other key stakeholders for strategic and functional initiatives that require alignment and coordination before external communication

• Coordinates logistics and content for conferences, leadership updates, and internal events to highlight technology-driven initiatives and share success stories.
• Supports the socialization of wins and drives awareness of technology portfolio progress through storytelling, newsletters, town halls, and digital channels.
• Acts as a communications bridge across teams, ensuring program outcomes are clearly articulated and understood across diverse stakeholder groups, reinforcing transparency, alignment, and enterprise adoption.

• Influences and drives the prioritization and alignment of strategic and functional imperatives, deliverables, and decisions necessary for optimal delivery in an agile, product environment, ensuring alignment to value, driving cross-portfolio epic-level prioritization and sequencing decisions with key stakeholders
• Communicates and documents initiative level risks, impediments, decisions and scope changes that are critical for Go To Market planning
• Monitors technology trends and influences leaders and teams

• Bachelor's Degree Business Administration, Computer Science, MIS, or related field (or equivalent work experience in a related field)
• 8 years experience in IT or technology focused business area
• 6 years experience leading and influencing technology portfolio/program/product teams (requiring integration of cross-functional technology solutions), including experience providing direction, coaching and mentoring to team members
• 3 years experience supporting complex initiatives in a product and/or agile operating model, using JIRA or other agile tools for work transparency and tracking
• Experience translating data into quantifiable actions/deliverables
• Experience working closely with senior leadership cross-functionally in a large organization

• Experience using formal business process improvement methodologies
• Corporate retail experience
• PMI-Agile Certified Practitioner (PMI-CACP)
• Portfolio Management Professional (PfMP)
• Disciplined Agile Value Stream Consultant (DAVSC)
• Other portfolio management certification (eg SAFe LPM, ICP-LPM, CSM, RTE, PMP, etc)
• Master's Degree Business Administration, Computer Science, MIS, or related field and 3-5 Years Experience supporting complex initiatives using a scaled agile environment