Your Impact
The Director of Digital Commerce will lead a team, within assigned area of strategic focus, ensuring that the platform is always ready to support business operations, while ensuring a seamless customer experience for the Do-It-Yourself and Pro customer.
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Key Responsibilities
- The Director is responsible for developing processes and identifying the best tools to maximize productivity derived from both global and self-identified initiatives.
- This role will have end-to-end ownership of business operations and/or site readiness in digital ecommerce channels with partnerships that may include strategic suppliers, IT, marketing, other segments of digital commerce operations, analytics, category optimization, brand advocates, and merchandising.
- This role will draw on operations experience, managing workflow across the entire team, own and author business reviews of the team processes, while managing priorities against customer and associate impact to deliver results.
- This leader will drive synergies between the various functions of their team as well as external stakeholders, with specific focus on key cross-functional partners at the senior leadership level to gain alignment on planned initiatives and ensure mid- to long-term strategies and tactics are being supported and engaged within the digital channel.
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Minimum Qualifications
- 10 years of experience in 2 or more of the following: user experience, creative design, project management, product management, business analysis, program management, retail merchandising, online or product marketing
- 6 years of demonstrated delivery of business results and people leadership
- Bachelor's degree in business, marketing, engineering, user experience, retail operations, or related field
Preferred Skills/Education
- Master's Degree MBA or equivalent advanced field
- 5 years of retail, online, and/or ecommerce experience
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.#LI-81CLEE
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Pay Range: $126,900.00 - $211,900.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.