The Role
We are searching for an energetic, self-starter who enjoys all things people, systems, and data analysis to join our Impact team. The People Technology and Data Specialist (the “Specialist”) provides maintenance, development, and support for the use of human capital management (HRIS) systems. This Specialist serves as a technical point of contact and assists all users by ensuring data and business process integrity. The Specialist leads the general day-to-day functions of the systems including business process configuration/improvement, data entry, reporting & data analysis, user help and communications.
The Specialist will be responsible for analyzing data and metrics to align our people strategy with our business strategy and will ensure accuracy of our people data. The Specialist will be responsible for providing data and metrics to internal stakeholders in support of the team’s and firm’s strategy.
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We’ll trust you to:
- Support system modules including data integrity and business processes; act as a steward for data, maintain and improve data integrity, quality and cleanliness across all source systems and processes
- Manage system configurations and integrations to meet the firm’s Impact and business requirements; optimize to provide efficiency and outstanding user experience
- Understand Impact strategic objectives, business processes, reporting and analysis needs and translate into requirements for and/or configuration of the system to meet these needs. In accordance with Senior Management level business needs, develop and deliver enhanced reporting tools such as automated reports and dashboards
- Work closely with various cross-functional partners across Impact and the firm to define, effectively organize and distill data, understand requests, and visualize and present data in compelling charts and presentations; lead the charge in helping the team self-serve with data requests to help drive data literacy
- Develop/design the reports and analytics needed to support the strategic and operational objectives of Impact and analyze data and statistics for trends and patterns
- Design, develop and implement new and enhanced analytics and visualize data to produce executive insights
- Provide analytics to answer relevant business questions and communicate key Impact metrics to stakeholders in an easy-to-understand format
- Lead upgrades for the system, including the change management process, training, and communication plans; serve as the team’s technical liaison
- Build out comprehensive firm-wide employee reporting and metrics to inform decision-making processes
- Handle ad hoc reporting and analytics requests, while addressing stakeholder long-term needs and driving insights for Impact partners and executives
- Work in partnership with Impact leadership on special projects as required to support business and employee initiatives, including research, workflow, project plans and presentations
- Design, deliver, and support system integrations; create test scripts, document test scenarios, and perform testing activities of systems during upgrades or launch of new features
- Research and resolve issues, flaws, unexpected results and recommend alternate methods to meet Impact needs and recommend process improvements
- Collaborate with vendors to escalate issues, track service requests, and participate in system testing as well as enhancement projects
- Develop technical documentation, user procedures and guidelines. Train and coach new and current users on procedures, best practices, and new functionality
- Identify requirements for additional systems improvements, as needed, to eliminate manual processes and ensure maximum capabilities of system platforms are utilized
- Facilitate and standardize timely responses to inquiries to clients and employees
You'll need to have:
- Bachelor's Degree or equivalent related work experience
- 5-7+ years working with HCM/HRIS systems and data, including UKG Pro experience preferred
- Strong data visualization skills including ability to present data in a polished, professional form
- Demonstrated proficiency in creating compelling, data-driven presentations
- Advanced experience with and a desire to flex and tune your skills using Excel, PowerPoint, Cognos, Power BI or other HCM/HR or BI software
- Familiarity with general HCM/HR processes and programs
- Strong project management skills and the drive to identify/improve processes
- Ability to partner with multiple stakeholders and balance priorities
- Organized, detail oriented with strong written and verbal communication skills
- Strong analytical and problem-solving skills
- Ability to handle sensitive matters and maintain confidentiality
Why Lord Abbett?
Lord Abbett is a leading global independent, privately held investment management company. We are active managers and invest where we believe we have a repeatable edge and can deliver alpha for our clients. Our vision is to be the most respected asset manager in the world, admired for our people, our performance, our relationships, and our organizational agility. This inspires the three pillars of our culture.
- Principles-Led - We empower our leaders to create an environment of trust.
- Performance-Oriented - We inspire our people to embody our values, excellence, responsibility, transparency & collaboration.
- Purpose-Driven - Embraces our mission: Securing a sustainable future for our clients, people, and world.
We are honored to have earned recognition as one of the Best Places to Work in Money Management by Pensions & Investments and scored 100% on the Human Rights Campaign’s Corporate Equality Index, a measure of LGBTQ+ workplace equality.
Compensation Information: Annual base salary for this role is $130,000-140,000. Salary is estimated for this role. Actual pay may be different.
Discretionary Bonus: Role may be eligible to receive an annual discretionary bonus. Discretionary bonuses are determined by several factors including, but not limited to, firm, team, and individual performance.
Benefits: Lord Abbett is committed to offering a competitive total rewards package to all eligible employees. Offerings include competitive total compensation, retirement plans, competitive health and well-being plans. To learn more about what we offer, please visit Careers | Lord Abbett
Lord Abbett is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, sexual identity, caregiver status, military/veteran status, or any other characteristic protected by local, state or federal law. All employment decisions at Lord Abbett are based solely on the applicant’s relevant experience, skills and qualifications.