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Technical Director, Risk Control- Life Sciences and Technology

AT Liberty Mutual Insurance
Liberty Mutual Insurance

Technical Director, Risk Control- Life Sciences and Technology

Boston, MA

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description
Role Summary:

As a Technology and Life Sciences Technical Director for Risk Control, the successful candidate will:

  • Complete risk assessment and service visits with associated reports and confirmation letters to clients.
  • Coach aligned learners and to provide technical support to risk control consultants who will be surveying Technology and Life Science accounts.
  • Collaborate with our risk control product directors and underwriting teams in the verticals of technology and life science to develop key tools, procedures, and best practices to improve our market penetration through project development and completion.
  • What You'll Do in the Life Science and Technology Technical Director role:

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    • Survey and Service High TIV and Complex Product Accounts: Work on the most sophisticated Tech & Life Science accounts to mitigate risk, improve performance, and guide underwriting to profitable business. Reports to be completed for each survey and service visit with appropriate risk mitigation recommendations developed, communicated, and managed.
    • Educate and Empower: Provide training, coaching, feedback, and resources to risk control consultants to promote high caliber development of the risk control team involved in Tech and Life Science.
    • Collaborate: Work closely with cross-functional teams, in Risk Control, Underwriting, and Claims to ensure comprehensive risk assessment, service, and management strategies that result in writing and retaining profitable business.
    • Analyze and Optimize: Utilize data analytics and industry insights to identify trends, develop actionable strategies, and drive continuous improvement in risk control practices.
    • Influence the Future: Shape the direction of our risk control initiatives, influencing policy and procedural changes that enhance our market position.
    • Supporting our Brand: Enhances Liberty Mutual`s leadership position in the Tech and Life Science field and increases brand awareness through speaking engagements at conferences, developing a network of contacts, and/or publishing safety related articles (about one or more specialty areas) in professional publications. May lead projects within a broader project or have accountability for ongoing activities or objectives.
    What We're Looking For:
    • A proven Risk Control industry leader with significant Life Science and Technology experience in the commercial insurance industry space that can balance competing demands of self-performed work, coaching, and project completion.
    • Strong technical property, products, auto, and workers compensation knowledge relevant to Life Science and Technology verticals with analytical skills to interpret data for informed decision-making.
    • Exceptional coaching and communication abilities to inspire and guide teams and clients alike.
    • A coach who can monitor and evaluate the technical skills and assess report quality of Risk Control Consultants while providing actionable feedback.
    • An adaptable and proactive mindset with a passion for problem-solving and innovation to excel with our product director and underwriting teams.
    • The ability to enhance Liberty Mutual's leadership position in the safety field through developing key relationships.
    • Participates in actively acquiring and retaining profitable business.
    • Strong understanding of regulatory and code requirements (e.g. FDA, EMA, NFPA) and risk management methodologies.
    • Familiarity with quality management systems (QMS), Good Laboratory Practices (GLP), and Good Manufacturing Practices (GMP).
    • Familiarity with electronics manufacturing, software as a product and telecom industries.
    • Ability to travel to client sites across the US. Travel is expected to be in a range of 25-50% per month.
    Qualifications
    • Bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 10 years of directly related consulting experience in loss prevention or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement.
    • Fully effective interpersonal, writing and other communication skills, required to develop and maintain relationships with customers, peers, and industry contacts.
    • Excellent coaching and mentoring skills.
    • Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite.
    • Position requires regular travel.
    About Us
    As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

    At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

    We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

    We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

    Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

    Fair Chance Notices
    • California
    • Los Angeles Incorporated
    • Los Angeles Unincorporated
    • Philadelphia
    • San Francisco

    Client-provided location(s): Boston, MA, USA; San Francisco, CA, USA; Philadelphia, PA, USA; Raleigh, NC, USA; Minneapolis, MN, USA; Los Angeles, CA, USA; Dallas, TX, USA; Chicago, IL, USA; Salt Lake City, UT, USA
    Job ID: liberty_mutual-2025-70479-en_2
    Employment Type: Other

    Perks and Benefits

    • Health and Wellness

      • Long-Term Disability
      • FSA
      • HSA With Employer Contribution
      • HSA
      • Health Insurance
      • Dental Insurance
      • Vision Insurance
      • Life Insurance
      • Short-Term Disability
      • Mental Health Benefits
    • Parental Benefits

      • Birth Parent or Maternity Leave
      • Non-Birth Parent or Paternity Leave
      • Fertility Benefits
      • Adoption Assistance Program
      • Family Support Resources
      • Adoption Leave
    • Work Flexibility

      • Flexible Work Hours
      • Remote Work Opportunities
      • Hybrid Work Opportunities
    • Office Life and Perks

      • Happy Hours
      • Snacks
      • On-Site Cafeteria
      • Casual Dress
      • Holiday Events
    • Vacation and Time Off

      • Personal/Sick Days
      • Paid Holidays
      • Paid Vacation
      • Volunteer Time Off
      • Leave of Absence
    • Financial and Retirement

      • Performance Bonus
      • 401(K) With Company Matching
      • Financial Counseling
    • Professional Development

      • Mentor Program
      • Promote From Within
      • Learning and Development Stipend
      • Tuition Reimbursement
      • Internship Program
      • Associate or Rotational Training Program
      • Access to Online Courses
      • Lunch and Learns
      • Shadowing Opportunities

    Company Videos

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