Senior Technical Claims Specialist - Rideshare Commerical Claims Complex Injury

Description

Are you a seasoned claims professional looking to make a bigger impact? Join Liberty Mutual as a Senior Technical Claims Specialist, and take ownership of complex Commercial Casualty Claims from start to finish. This is a high visibility role where your expertise, judgment and leadership will directly influence outcomes and drive excellence across our organization.

As a trusted claims expert, you will:

• Own the claim process - from coverage analysis and investigation to liability determination, reserve setting, negotiation, and resolution.
• Lead complex litigation strategy - review lawsuits, coordinate with legal teams, and drive resolution plans that balance risk and business impact.
• Collaborate cross-functionally - work closely with Underwriting, Reinsurance, Legal, and other internal partners to ensure alignment and optimal outcomes.
• Mentor and influence - share your knowledge with peers, guide junior staff, and contribute to a culture of continuous learning and improvement.
• Stay ahead of the curve - monitor legislative and industry trends, and help shape claims policies and procedures accordingly.
• Drive innovation - participate in strategic projects that enhance our claims capabilities and customer experience.

What the ideal candidate will bring:

• Proven experience handling complex commercial casualty claims, including litigation and coverage analysis.
• Strong negotiation, analytical, and decision-making skills.
• Ability to manage external counsel and internal stakeholders effectively.
• A collaborative mindset and a passion for mentoring others.
• Deep understanding of insurance regulations, legal trends, and industry best practices.

There is a strong preference for the selected candidate to live within 50-mile radius of one of the listed Hub Offices and have the ability to come into the office two times a month. This policy is subject to change. We will consider a remote candidate for this opportunity.

Why Liberty Mutual?

• Purpose-driven work with a Fortune 100 company that values integrity, innovation, and inclusion.
• Competitive compensation and benefits, including bonus potential, retirement plans, and generous PTO.
• Professional growth through training, leadership development, and career advancement opportunities.
• Flexible work arrangements to support work-life balance.

Ready to bring your expertise to a team that values it? Apply today and help us shape the future of claims at Liberty Mutual

Qualifications

• Bachelor's degree and 5 to 7 years claims adjusting experience.
• Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
• Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly
• Litigated claims experience preferred.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Boston, MA, Indianapolis, IN, Flexible / Remote, Las Vegas, NV, Plano, TX, Westborough, MA, Hoffman Estates, IL, Chandler, AZ, Suwanee, GA, Simsbury, CT

Job ID: liberty_mutual-2025-72111-en_9

Employment Type: OTHER

Posted: 2025-09-13T20:01:02