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Senior Director , Product Management

AT Liberty Mutual Insurance
Liberty Mutual Insurance

Senior Director , Product Management

Boston, MA / Remote

Description

Advance your Career at Liberty Mutual Insurance - A Fortune 100 Company

This highly visible and critical role within P&S Product is charged with leading the product design and development team. In this role, the leader is accountable for managing complex, large-scale, and specialized projects that impact product development, product offering, and experience for Property and Specialty lines of business. This role will need to proactively identify impactful opportunities for product design and optimization and drive prioritization within the team to drive outcomes and profitable growth for P&S. The team acts as a business sponsor for projects aimed at driving change across departments within product and other functions, which requires skilled communication and influence to drive leadership buy-in. This role will lead a team of highly analytic individual contributors in addition to a people leader with an additional team of experienced analysts.

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Must have product experience to be considered for this role .

Key responsibilities include:
  • Lead Property Product Development: Oversee the design and development of property product updates (coverages and features) by collaborating closely with distribution leadership, claims, legal, IT, and other internal stakeholders to ensure alignment on design, experience, requirements, and offer strategy.
  • Identify and Manage Key Product Initiatives: Drive critical projects such as identifying and evaluating program enhancements, coverage structure and offering, and quote flow optimization among others. As a business sponsor, this team is responsible for ensuring progress from concept through implementation while coordinating with delivery teams and other functions.
  • Analyze and Evaluate Product Data: Guide the team in conducting granular analyses on property components and coverage implications, leveraging data insights to inform product decisions and strategies.
  • Partner with Claims: Act as a key liaison between product development and claims, leading discussions where strong connectivity is required across initiatives such as coverage offering or contract updates to ensure we are cohesively driving to profitable outcomes through controlled loss costs.
  • Coordinate Internal and External Communications: This team has a high degree of communication responsibility. The leader and team will prepare and present updates and recommendations on initiatives to gain alignment both within Product and other stakeholder teams, driving transparency and awareness on key projects.
  • Support Strategic Goals and Innovation: Provide strategic vision as well as tactical design and execution for product innovations such as affordability initiatives and protection strategies, contributing to the long-term evolution of the property insurance portfolio.
Qualifications
  • Highly developed quantitative analysis and problem-solving skills
  • Excellent leadership and communication skills
  • Proven ability to influence other leaders across an organization 10+ years progressively responsible work experience in an analytically driven environment
  • Previous experience in consulting or call center / customer service analytics in insurance or financial services preferred but not required
  • MBA or advanced degree in quantitative field preferred but not required
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Client-provided location(s): Boston, MA, USA
Job ID: liberty_mutual-2025-71249-en_2
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Internship Program
    • Associate or Rotational Training Program
    • Access to Online Courses
    • Lunch and Learns
    • Shadowing Opportunities

Company Videos

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