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Senior Director, Advanced Analytics

AT Liberty Mutual Insurance
Liberty Mutual Insurance

Senior Director, Advanced Analytics

Boston, MA / Remote

Description

The creative problem solvers in Liberty Mutual's Insights & Solutions group harness the power of data, analytics and technology to develop innovative solutions that drive our US Retail Markets business forward and support a high-performing culture. This group brings together highly talented thinkers and doers ready to challenge the status quo and make an impact. As a member of this cross-functional group, you'll collaborate with teams across Liberty Mutual to deliver analysis that unlocks insights and sparks new, better ways of working.

The Insights & Solutions team provides critical analysis through five functional groups within US Retail Markets:

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  • Distribution, Marketing & Experience Insights & Solutions
  • Data Office
  • Claims & Service, Insights & Solutions
  • Knowledge & Development Solutions
  • Data Science
As the leader of the Direct Optimization Analytics team in USRM Insights & Solutions, you will optimize the profitable growthof the Direct channel by harnessing data-driven analytics, leveraging technology, and crafting and executing a clear roadmap of strategic initiatives. You will be responsible for leading a team that generates analytical insights, evaluates solutions, and drives strategic initiatives for a $4B channel. Additionally, you will be a trusted advisor to the Direct channel leadership team, and partner across Experience, Technology, Data Science, Data Office, and more to align and execute on Direct channel priorities.

The successful candidate must have excellent analytical and problem-solving skills and experience managing analytical projects. They will also have strong verbal and written communication skills and the ability to explain their work to many levels of audience, including executives.

This role may have in-office requirements depending on candidate location

Responsibilities:
  • Utilize data driven analytics to evaluate solutions, establish a roadmap of strategic initiatives, and monitor results
  • Align with cross-functional partners on prioritization, trade-offs, and solutions, including acting as the business sponsor for Direct technology prioritization
  • Drive key channel priorities, such as segmentation, bundling, and lead routing strategies
  • Monitor and maintain digital channel health in partnership with Experience, Technology, and Direct Operational Analytics teams
  • Consult on operational and financial planning to incorporate growth levers and digital expertise
Qualifications
  • Master's degree in Mathematics, Economics, Statistics or other quantitative field; PhD helpful given quantitative work overseen
  • Minimum of 10 years' experience in an analytically driven environment
  • Excellent quantitative, analytical, and problem solving skills are required
  • Expert knowledge of data sources, tools, and business processes, including a sophisticated understanding of cross-functional operations and business drivers
  • Expert knowledge of advanced statistical techniques
  • Proven ability to influence other leaders across an organization
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Client-provided location(s): Boston, MA, USA
Job ID: liberty_mutual-2025-71133-en_2
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Internship Program
    • Associate or Rotational Training Program
    • Access to Online Courses
    • Lunch and Learns
    • Shadowing Opportunities

Company Videos

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