Senior Compliance & Fraud Investigative Analyst

Description

Are you ready to make a genuine impact, safeguarding our organization from fraud and misconduct? Step into a role where your expertise will drive real change and where your commitment to integrity is celebrated. We are searching for a dynamic Senior Fraud Investigator to join our team a dedicated professional who thrives in challenging environments and is passionate about upholding the highest ethical standards.

Role Expectations and Impact:

• Investigative Excellence: You will independently conduct comprehensive and confidential investigations into highly complex allegations, including employee misconduct, fraud, vendor billing and conduct, and other complex cases.
• Proactive Risk Assessment: You will plan, execute, and monitor proactive fraud risk reviews using advanced detection tools, searching for anomalies and potential fraudulent activity, and ensure a consistent cadence of reviews.
• Leadership and Collaboration: As a Senior Investigator, you lead by example, modeling Integrity First. You will collaborate with investigative partners (Talent, Employee Relations, Global Compliance & Ethics, Employment Legal Group, Finance/Treasury) and law enforcement when necessary.
• Communication and Reporting: Prepare detailed, fact-based reports, clearly communicating findings and recommendations to management and compliance, including solutions to mitigate risk.
• Continuous Improvement: Lead ongoing enhancements to investigative processes and tools, driving better outcomes and stronger fraud prevention.

Key Responsibilities:

• Conduct high-level investigations into complex and confidential cases involving fraud, misconduct, and impropriety.
• Identify and monitor high-risk areas; open new investigations as risk is detected.
• Partner with Data Analytics to design review attributes, extract and analyze data, and continuously improve reporting accuracy.
• Notify management and compliance of control weaknesses, offering actionable risk-mitigation solutions.
• Provide subject-matter expertise in the use of investigative tools, including data extraction/analysis software and employee monitoring systems.
• Develop and maintain fraud prevention procedures and data accuracy programs across Distribution, Internal Agency, Underwriting, Finance, and Claims.
• Support, train, and mentor junior Compliance Analysts, fostering skill development and leadership.
• Coordinate evidence collection and provide court testimony when necessary.
• Conduct formal interviews with subjects while ensuring legal and company procedures are strictly followed.
• Lead or support departmental meetings, onboarding, and special management requests.
• Deliver fraud awareness and training initiatives across the organization, creating awareness and promoting prevention, controls, and detection.

Requirements:

• Claims fraud investigation experience required; internal investigation experience preferred.
• Claims handling experience and proven Property technical expertise essential.
• Detail-oriented, flexible, collaborates effectively with others, and self-motivated with unwavering integrity.
• Remote position: candidates within 50 miles of Boston, Plano, Seattle, or Portsmouth must report to office twice weekly.

Qualifications

• Bachelor`s Degree in a Business or Criminal Justice field, or equivalent training
• Certified Fraud Examiner designation is preferred
• 5-7 years related work experience in an investigation capacity required
• Related experience in Distribution, Sales, Underwriting, Finance, Treasury or Claims experience is preferred
• Experience must be related to the focus of the posted role
• Displays strong research, problem solving, analytical, critical thinking, influencing, relationship management, and presentation skills
• Solid ability to support change and impart value within an organization
• Solid project management skills as part of implementing business process changes
• Strong negotiation and influencing skills
• Ability to perform in an automated audit environment
• Formal Interview skills required
• Some travel may be required with little or no notice

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Boston, MA, Seattle, WA, Flexible / Remote, Plano, TX, Worthington, OH, Portsmouth, NH

Job ID: liberty_mutual-2025-71831-en_4

Employment Type: OTHER

Posted: 2025-08-27T20:27:51