The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Description
The Workers Compensation Claims Specialist on the Helmsman/Eberle Vivian team works using the latest technology to manage an assigned caseload of routine to mild to moderately complex Workers Compensation claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability and evaluating losses. The role interacts with injured workers, self-insured employers, medical providers, attorneys, and other third parties throughout the claims management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
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This position may be filled as a Claims Specialist I, Claims Specialist II, or Senior Claims Specialist I, depending on candidate experience. The salary range posted reflects the range for the varying pay scale that encompasses each of the Liberty Mutual regions and the overall cost of living for that region.
Candidates who are selected for this position will participate in remote and/or in person training and should be available to travel as needed based on business needs.
You will be required to go into the office twice a month if you reside within 50 miles of Lake Oswego, OR office. Please note this policy is subject to change.
Washington Self-Insured Certification preferred.
Responsibilities:
- Manages an inventory of workers compensation claims to evaluate compensability/liability.
- Establishes action plan based on case facts, best practices, protocols, regulatory issues, and available resources.
- Plans and conducts investigations of claims to confirm coverage and compensability.
- Assesses statutory compensability for submitted claims and notifies the self- insured employer of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim.
- Performs other duties as assigned.
- Bachelor's Degree or equivalent, preferred.
- 0-5 years' experience in claims adjusting along with knowledge of claims investigation techniques, legal liability, insurance coverage, negotiation skills and medical terminology.
- Effective written and verbal communication skills to provide information in a clear and concise manner and to communicate with a variety of individuals.
- Effective analytical skills to gather information, analyze facts and make recommendations based upon information collected.
- Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required.
- Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively.
- Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the states tort laws as normally acquired through a bachelors degree (or equivalent training) plus 3 to 5 years directly related work experience.
- Required to obtain and maintain all applicable licenses.
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
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- Los Angeles Incorporated
- Los Angeles Unincorporated
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