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Senior Analyst, Product Research - Coverage and Contracts

AT Liberty Mutual Insurance
Liberty Mutual Insurance

Senior Analyst, Product Research - Coverage and Contracts

Boston, MA / Remote

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

We are looking for a Senior Analyst, Product Research to join the Property & Specialty Coverage & Contracts (PS CC) team. The PSCC teams' role is to fulfill Liberty Mutual's promise through the development of contract language and customer notices. You will be responsible for owning, maintaining, and assessing compliance forms and contracts.

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In this role you will:
  • Manage multiple Personal Property and Specialty Product form and contract initiatives. Analyze information from various resources to develop recommendations. Independently drive revisions with a focus on quality and customer centricity. Own communication of changes to impacted stakeholders.
  • Research and answer inquiries related to coverages, forms, and contracts from the organization and provide recommendations.
  • Analyze competitor policy language to identify market trends and make recommendations for improving contractual competitive advantage.
  • Monitor bureau and state activity, evaluating impacts to existing products. Collaborate with the Product Filings team on achieving approval of filings from regulatory authorities.
  • Take a proactive role in identifying and leading process improvement initiatives.
  • Promote cross-departmental collaboration in order to meet business goals.
  • Innovate and collaborate with other teams to design and develop language for new products and product updates.
At the end of your first year a successful candidate will complete all onboarding activities, demonstrate understanding of the forms development process, and independently own and complete projects meeting all target metrics.

This job might be for you if you are:
  • Inclusive. You seek and value all voices. You embrace diversity and inclusion, and encourage everyone to bring their authentic selves to work.
  • Resilient. You can encounter difficult situations and navigate through them with courage. You are agile and thrive in a quick-paced and ever-changing industry.
  • Curious. You have a desire to dig more deeply, challenge assumptions and solve problems. You adopt a growth mindset and seek to continuously learn and improve.
  • Driven. You set high standards and make things better. You take risks to innovate across products, lines, and processes. You are motivated and proactively volunteer for new challenges.
  • Humble. You are able to build trusting relationships and look for ways to build others up. You are receptive to feedback and showcase a desire to grow.
  • Collaborative. You communicate clearly. You are able to collect sufficient information to understand what we are trying to solve, develop recommendations and collaborate across key stakeholders to influence and gain support on solutions.
  • Decisive. You can research and analyze criteria keeping a solutions mindset. You are self-directed and take ownership of the time you spend with us.
  • Inspiring. You lead by example and follow through on your words and actions. You keep a coaching mindset and invest in the mentorship and training of your team.
Qualifications
  • A Bachelor's degree in English, Business, Legal Studies, or related field preferred.
  • A Juris Doctor degree or paralegal experience is beneficial.
  • Proficient in Adobe, Excel, Word and PowerPoint, with the ability to story board and present business problems, business cases, and solutions.
  • Prior experience with interpreting, applying, and drafting insurance policy contracts.
  • Prior experience in Claims, Underwriting, and/or Compliance in Insurance or Financial Services industry (at least 3-5 years).
  • Project Management experience working cross-functionally with multiple stakeholders.
  • Strong communication, organizational, analytical, critical thinking, presentation, influencing, and relationship management skills; effective team building skills.
About Us
As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices
  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Client-provided location(s): Boston, MA, USA; Seattle, WA, USA; Indianapolis, IN, USA; Los Angeles, CA, USA; Chicago, IL, USA; Lake Mary, FL 32746, USA; Wausau, WI, USA; Portsmouth, NH 03801, USA
Job ID: liberty_mutual-2025-70047-en_4
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • HSA
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • On-Site Cafeteria
    • Casual Dress
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • Performance Bonus
    • 401(K) With Company Matching
    • Financial Counseling
  • Professional Development

    • Mentor Program
    • Promote From Within
    • Learning and Development Stipend
    • Tuition Reimbursement
    • Internship Program
    • Associate or Rotational Training Program
    • Access to Online Courses
    • Lunch and Learns
    • Shadowing Opportunities

Company Videos

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