Senior Analyst - Auto Product Research

Description

The Personal Lines Auto Product Management organization is hiring for a position on the Auto Product Design team. This role will sit within the Renewal & Retention focus area of the team, and will be responsible for developing and deploying product levers and strategies that drive inforce profitability, retention, and loyalty. We seek an energetic, intellectually curious problem solver, with a passion for deep data analysis who can become an expert in retention analytics and apply data-driven creativity to test new ways to

meet our retention goals.

Key responsibilities of the role include:

• Conduct deep dive analysis and research to propose new retention concepts and/or evaluate results of implemented solutions. Leverage SAS, Snowflake, Excel, and PowerBI to conduct and communicate analysis of key performance metrics -- including persistency, book mix, policy volume and premium outcomes
• Manage projects of moderate complexity and work cross functionally with teams including demand modeling, service, and user/customer/agent experience.
• Develop and deliver subject matter expertise of auto product retention levers and data analysis
• Present recommendations to Auto Product leadership and cross functional leadership teams
• May be assigned to mentor or supervise intern or rotational analysts

We are looking for a candidate who is:

• Intellectually curious - excited to solve complex problems and identify new opportunities
• Analytical and technical. Passionate about data and driven by a deep curiosity to uncover insights through analysis.
• Able to gather, interpret, and evaluate data across multiple sources; proficient in SAS, Snowflake, Microsoft Excel and PowerBI
• Self-driven with strong organizational skills and proactive follow through
• Collaborative and engaged in contributing to a dynamic and inclusive team culture
• Clear communicator and collaborative partner with stakeholders across multiple teams

Qualifications

• Bachelor's degree in mathematics, economics, statistics, or other quantitative field.
• Minimum 3 years relevant work experience, typically 4 years.
• Strong proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
• Must have strong planning, organizational, analytical, decision making and communication skills.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco