Personal Lines Property & Specialty Underwriting Strategy Director

Description
Do you enjoy developing broad strategies while also getting into the weeds on process? Are you analytical but also enjoy staying up-to-date on the latest trends and technologies? Then the manager of our Inspection Strategy and Operational Excellence team might be the role for you! This role is a key pillar within our Property & Specialty Underwriting Effectiveness organization.

We are searching for a leader that can help set the short- and long-term P&S inspection strategy, run our complicated and multi-faceted inspection program, launch new initiatives, develop analytics and reports to monitor success and lead a team of inspection experts. In this role, you will be responsible for:

• Developing an inspection strategy and leading a team to execute on that strategy
• Partner cross functionally to develop and deliver on the strategy
• Staying up to date on vendors and new inspection technologies (ex. AI)
• Develop and execute monitoring and reporting to track the success of our programs
• Present frequently to P&S leadership, distribution leadership and other USRM teams
• Lead a team of ~5 strong analysts
• Continually define and identify process and operational improvements

We are looking for someone that has strong analytical and problem solving capabilities, that is intellectually curious and always asks "but why?", and isn't afraid to question the status quo. We need someone that is a strong people leader, knows how to get work executed across multiple groups, and has excellent communication and cross-functional partnership skills. P&S Product knowledge is a strong plus.

Qualifications

• Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field preferred
• Minimum 8 years, typically 10 years or more of relevant experience
• Expert skills in Excel, PowerPoint, and data analytics
• Must have exceptional planning, analytical, decision-making, communication, and project management skills
• Experience directly managing others required
• Experience managing operations beneficial
• High-level knowledge of data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (eg, SQL)
• Industry knowledge developed from internal meetings, news alerts, project-specific work, and proactive research into competitor strategies

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Client-provided location(s): Boston, MA, Flexible / Remote

Job ID: liberty_mutual-2025-72233-en_1

Employment Type: OTHER

Posted: 2025-09-22T20:02:32