Manager, Product Owner - Underwriting & Operations Enablement

Description

Come join the Business Agility organization within Global Risk Solutions (GRS) as a Manager of Product Owners supporting the Distribution domain!

Are you a people-first leader interested in contributing to the Risk Intake & Operations Enablement (RIOE) portfolio? If so, here's what you would be tasked with:

• Supporting digital experiences for our Operations and Underwriting organizations and helping us transform the Underwriting Operations journey, which is critical to the success of GRS.
• Helping to define the product vision, strategy, and roadmap (short- and long-term).
• Ensuring we invest in the right things, at the right time, and driving toward the expected results.
• Coaching and mentoring your team while managing key stakeholder relationships across the business, technology, and Business Agility.
• Aligning priorities, removing roadblocks, and ensuring appropriate resource allocation to the work.

Here are the high-level responsibilities of the role:

• Directly manage a small team of Product Owners responsible for all aspects of the customer journey / product lifecycle
• Demonstrate a product mindset, driving toward solving problems that create value, focus on outcomes and impact, and empathize with users, balancing the needs, priorities, and constraints of the business
• Manage the delivery of scope, partners with delivery teams to ensure clear user stories and resolves open questions quickly and efficiently
• Act as the voice of the user
• Lead the analysis of feasibility, cost implications, and weigh benefits and tradeoffs for plans and potential programs
• Set ambitious and clear strategies, develops comprehensive product visions and translate them into roadmaps
• Ensure customer-driven design considering user pain points usability test results, while using market industry knowledge to deliver a well-positioned product
• Responsible for developing objectives and key results and then track key performance indictors (KPIs) to determine product health and drive data-driven decision-making
• Communicate and aligns key stakeholders and the teams around the vision
• Manage the relationship with both the business and IT, working hand-in-hand to drive toward shared goals and objectives
• May also act as the Product Owner for a squad, as needed

Qualifications

• Advanced knowledge of Agile development methodologies as typically acquired through a Bachelorsdegree in relevant field (business, computer science, etc. and a minimum of 7 years experience in business, engineering, technology and/or consulting
• Master`s degree preferred
• High level of proven business expertise needed to set clear priorities for product and understand business value impacts
• Technical proficiency required to participate in sprint planning and have an informed, independent voice
• Strong influencing skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business
• Proven experience with Agile practices and expectations
• Comfortable with making decisions with some level of uncertainty
• Strong communication skills, both written and verbal
• Experience in Salesforce

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Boston, MA, Flexible / Remote, Plano, TX, Portsmouth, NH

Job ID: liberty_mutual-2025-72677-en_3

Employment Type: OTHER

Posted: 2025-10-24T20:13:37