Manager of Workers Compensation and Property Claims Analytics

Description

About the role

We are seeking an experienced analytics leader to oversee the Workers Compensation and Commercial Property analytics team within Global Risk Solutions (GRS) North America Claims Enablement. In this senior role, you will lead a team of approximately 15 analytics professionals, focusing on operational claims analytics. The position offers high visibility among senior claims leadership and requires exceptional analytical skills, along with the ability to drive decision-making and influence outcomes through data insights.

What you'll do

• Build and continuously improve analytics that help the Claims organization understand performance at a detailed level.
• Partner closely with field claims, claims operations/practice teams, and analytics teams across the company to share best practices and learnings.
• Create benchmarking tools and performance insights for Workers Compensation and Commercial Property.
• Analyze claims outcomes and the impact of claims initiatives; recommend actions based on data.
• Set and track claims strategies; report results clearly with quantitative evidence.
• Spot problems and develop analytical solutions that improve business unit profitability.
• Lead monthly operational reviews with senior leadership; provide meaningful metrics and analysis and improve the process over time.
• Help shape the strategy of the Claims organization as part of line-of-business leadership teams.

Qualifications

• Strong knowledge of analytical methods and financial metrics.
• Experience with claims operations and financial planning is helpful but not required.
• Workers Compensation experience and understanding of medical data are preferred.
• Excellent communication and relationship skills; ability to inspire others and work across diverse teams.
• Strong strategic thinking: make complex decisions, innovate, and handle ambiguity.
• Outstanding analytical, quantitative, and problem-solving skills with a track record of influencing senior leaders.
• Bachelor's degree in business, economics, finance, mathematics, statistics, or another quantitative field.
• 10+ years of experience, including leadership experience; insurance experience preferred.
• Proven experience leading an analytics team (required).
• FCAS/ACAS or data science experience is a plus, but this is not an actuarial or data science role. You will work closely with actuaries and data scientists and need to understand their work and how it connects with our own.

About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

Client-provided location(s): Columbus, OH, Boston, MA, Seattle, WA, Indianapolis, IN, Flexible / Remote, Plano, TX, Portsmouth, NH

Job ID: liberty_mutual-2025-71982-en_4

Employment Type: OTHER

Posted: 2025-08-30T20:03:18